Supermarket Assistant Jobs

Helping our customers feel GOOD about food.

As a Supermarket Assistant, you’ll be there for our customers in need of advice and help. You’ll help them enjoy our award-winning food retail experience and keep everything running smoothly both behind the scenes and on the shop floor.

Our Partners look to inspire our customers by trying something new. They keep up to date on food and drink trends and know our products inside out. Meaning they can make recommendations for all customer needs.

Whether they’re shopping for a healthy lunch, a top up on fresh fruit and veg, the weekly shop or a special occasion, we want every customer to feel a difference when they shop with us compared to elsewhere. Helping to ensure they return time and time again.

With our interactive experience below, you can get an inside look with the help of our shop team at what it means to be a Supermarket Assistant. Click on interactive elements to learn more details about the role and the people you could work alongside:

What will I do as a Supermarket Assistant?

On a day to day basis, you’ll be involved with:

  • Customer service
  • Advising customers on our extensive product range
  • Stock replenishment
  • Manning the checkouts
  • Putting together customer click and collect orders
  • Picking and handing over On Demand Grocery Orders
  • Unpacking deliveries

Along with your colleagues, including Food Service PartnersProduct SpecialistsCustomer Delivery DriversLGV Drivers and Managers, you’ll keep our shops full of inspiring fine food and help us keep innovating and inspire customers with artisan taste experiences fit for connoisseurs and families alike.

What do I need for this role?

You don’t need qualifications to join us as a Supermarket Assistant. It’s your flair for retail, your appreciation of quality produce and product knowledge, your interest in a variety of foods and flavours and how one compliments another – whether you have previous job experience or just a genuine passion and enthusiasm for it – that will mean you take pride in whatever you do, carrying out everything to the highest standards. We look for warm, reliable, team players who can contribute lots to our team and provide great customer service. It’ll also help to be flexible, amenable and able to work at pace on multiple tasks.

We look for these traits in our Supermarket Assistants because this position is unique and unlike any other role in the food retail industry. That’s because as a Supermarket Assistant with Waitrose you’re not just stacking shelves, but a co-owner of the John Lewis Partnership, the largest employee-owned company in the UK.

What does this mean for me?

  • You’ll receive a percentage of the profits from John Lewis & Partners and Waitrose & Partners each year as an annual Bonus.
  • We care for your wellbeing both in and out of work, and support you to do what you love in your free time with education subsidies, sports and social clubs, and exclusive Partnership hotels. Find out more about our benefits here.
  • As a democracy, you can make your voice heard on everything from new initiatives to the overall direction of John Lewis & Partners and Waitrose & Partners through our Partnership Voice system, voting, and representatives on our elected councils.

Co-ownership is a privilege, but it also carries a responsibility – we work hard, because we want to do well. We want people who appreciate what the Partnership difference means and who are willing to do that extra bit more as a result.

How will you make a difference? As a Supermarket Assistant, you’ll ensure that our checkouts are not simply where our customers pay, but also where they get to enjoy a passing conversation with you. You won’t just stock food, you’ll place it with care. And you’ll share your product knowledge with both your team and customers whenever you can, not because you have to but because you want to.

Bring all this and we’ll give you all the training and development you need to have a bright future with us, with potential pathways into leadership and management careers, or lateral shifts to try out different jobs in other areas of John Lewis & Partners and Waitrose & Partners.

What benefits will I enjoy in this role?

As a Waitrose Partner, you’ll be entitled to our industry leading benefits. Joining the John Lewis Partnership will pave the way for you to enjoy our annual bonus, discounts at both Waitrose & Paertners and John Lewis & Partners, subsidised stays at our exclusive Partnership hotels, Social Clubs and Societies and even Extended Leave.

As a Supermarket Assistant, you’ll even receive an exclusive benefit with subsidised entry for both you and your friends and family to our Waitrose Cookery Schools in London and Wiltshire. There, talented chefs will help you harness your passion for fine food with classes in everything from street food to Italian classics.

What shift patterns are available?

Whether you’re looking for full-time or part-time jobs, we have a range of shift patterns to fit your lifestyle, whether you’re looking for weekend work only or a student looking for a part-time job. Please check job descriptions to find the specified hours for our roles.

Across the year seasonal and temporary roles will become available. Whether you’re looking for work over the summer or a Christmas retail job, there’s sure to be an opportunity to do that. Register for an account and create a job alert to learn about specific opportunities or continue to check back regularly.

We also have Night shift jobs available at our shops, where you could earn a shift premium in addition to your hourly rate and flexibility to fit around other commitments. See all of our Nightshift job opportunities here.

Apply now for Supermarket Assistant opportunities

With around 350 Waitrose & Partners shops around the UK, there are a huge range of opportunities available, whether you’re looking for jobs in London, the South West, the Midlands or Scotland. Search for a Supermarket Assistant job near you.

It doesn’t have to just be in our classic supermarkets either – we also have convenience store job opportunities in our Little Waitrose & Partners stores that provide fresh and delicious food to customers on the move wherever they find most convenient, such as in train stations, service stations and on the high street.

Take a look below to see our current Waitrose & Partners Supermarket Assistant jobs. Apply now.