Customer Fulfilment Centre (CFC) Jobs

Technology is making advances to our business in just about every conceivable way. However nowhere is it more apparent than in helping us to grow our online business. We’re investing in it because more and more of our customers want it. is delivering over 1.5million Waitrose & Partners products and items nationwide, making it the fastest growing online grocery business. So far, we’ve managed our deliveries through a number of London branches and our Customer Fulfilment Centres (CFCs) in South Coulsdon and Enfield. This has 80,000 square feet of picking space, and it’s equipped to deal with thousands of orders every week and over one million orders a year from customers.

This state-of-the-art facility houses a redesigned fleet of vans with on-site access to repair services and refuelling. Ultimately this is helping to increase the number of deliveries, maintain frozen food for longer, enhance route efficiencies and cut transport costs. Due to the increased capacity, we are able to provide an even greater level of service to our customers.

Join our CFC and you’ll be helping to deliver this exceptional customer service that we’re renowned for in-store, online and into our customers’ homes. You’ll also help us to meet the strong and ongoing demand for Waitrose & Partners products and value throughout London.

Join us at our Customer Fulfilment Centre in Enfield

We’re opening a dedicated Customer Fulfilment Centre with a variety of new Warehouse and Driving roles available. Learn more about our Customer Fulfilment Centre in Enfield.

Job opportunities at our Coulsdon Customer Fulfilment Centre

We have a range of roles in our Customer Fulfilment Centre, namely Warehouse and Customer Delivery Driver jobs. Discover more about these different areas below.

Warehouse Jobs

You could join us as a Warehouse Assistant and bring your aptitude for handling goods with care and efficiency to our CFC. This highly flexible career choice means you can choose whether to work an AM or PM shift, in order to cater to your own schedule.

What will I do as a Warehouse Assistant?

Responsibilities include:

  • Loading and unloading vehicles as required
  • Picking branch orders accurately
  • Taking care of warehouse areas

Will I suit this role?

There is no essential experience or qualifications that we look for, but rather a passion to learn, grow and succeed within the Partnership. We’ll reward your commitment to us by providing excellent training and development pathways. For instance, our apprenticeship programme ‘Warehouse to Wheels’ provides Warehouse Partners with the opportunity to progress into a driving role with us.

Begin your search for Warehouse Partner roles in our Coulsdon CFC here.

Driving Jobs

Our Customer Fulfilment Centre offers much more specialist options for our Customer Delivery Drivers with more intensive driving periods. This is reflected in our different career paths for drivers, such as Driving Assessors, Team Managers and Transport Hiring Managers for those who wish to progress at the Partnership.

What will I do as a Customer Delivery Driver?

You will play a hugely important ‘front line’ role by representing Waitrose & Partners in front of every customer you meet. As a friendly face of our business, you’ll deliver the blend of quality and outstanding service that we’re known for.

From day-to-day, you will:

  • Handle online orders and delivery around London
  • Support our team in the warehouse by selecting orders when needed
  • Also help out in store, assisting with things like stock control or cashiering

Will I suit this role?

If you have the flexibility and initiative to deal with whatever situation may come your way, as well as the passion to represent our brand out on the roads, then this could be the perfect role for you. You should possess a high knowledge and appreciation of health and safety, as well as excellent driving skills.

Find out more by browsing Driving jobs in our Coulsdon CFC.

What perks do I receive by joining the Customer Fulfilment Centre?

As a Partner, you’re entitled to a range of unrivalled industry benefits. These include an annual bonus, discounts at both John Lewis & Partners and Waitrose & Partners, education subsidies for Partners who want to continue their education or learn new skills, plus entry to unique events organised by the Partnership. Find out more about our extensive list of benefits.

Apply Now for Customer Fulfilment Centre Opportunities with Waitrose & Partners

You’ll find a wide range of full and part-time, temporary and permanent Customer Fulfilment Centre vacancies available throughout the UK.

See our latest Customer Fulfilment Centre opportunities at Waitrose & Partners below. Apply now to join us.

Temporary Work

If you’re looking for temporary work on our site, please contact Guidant Global on 07435 993701 or email