John Lewis – Financial Services Jobs

John Lewis Financial Services is a growing area of the Partnership and we want you to help us achieve our ambitious plans. Our Financial Services team is responsible for a distinct and differentiated set of Financial Services products with significantly accelerating growth which means there has never been a more exciting time to join us. You can proudly be yourself at the John Lewis Partnership and our people make us a truly inclusive place to work.

Financial Services Job Opportunities at John Lewis

Within Financial Services, you’ll find a varied and interesting career path.

As a Partner on the Financial Services team, you will have the opportunity to work within various departments and roles:

  • Commercial roles
  • Digital roles
  • Marketing roles
  • Operations roles
  • Customer Experience roles.

Each and every one of these Financial Services roles makes a contribution to the overall success of the John Lewis Partnership and you will have the advantage of being part of two of Britain’s best-loved brands.

As each role has different responsibilities, please check out the essential & desirable experience required before applying. We are looking for people who are excited about making a difference to our customers’ lives through exciting and differentiated products – discover more about some of our financial services careers below.

The majority of the Partnerships financial services jobs are based in Victoria, London and we have an approach to flexible working from home and in the office. When you join us you will be able to have a conversation with your People Manager about when you will be needed in the office. Your development is important to us so we will provide you with training and development opportunities to fulfil your potential.

Discover our range of Financial Services jobs here.

Commercial jobs

Working within one of our commercial teams you will be focused on ensuring our customers are delighted with our range of Financial Services products. From Foreign Exchange, Insurance through to our Partnership Card, you will work with your colleagues to deliver a customer-focused, market disruptive product that drives value for our customers and business.

At John Lewis, what type of Commercial jobs are there?

  • Commercial Lead jobs
  • Commercial Manager jobs
  • Ops & Capability Assistant jobs
  • Commercial Assistant jobs
  • Customer Experience Assistant jobs
  • Pricing Manager jobs

What is needed to work in a Commercial team?

We are looking for forward-thinking individuals who have experience in how a Financial Services proposition and the product is run. From driving engagement and delivering customer service to ensuring we get the best value out of our propositions and providers, we are looking for those that possess these Commercial skills:

  • Customer-focused
  • Thrive on working in a collaborative team
  • Data-oriented
  • Enjoy a fast-paced environment, then this could be the perfect team for you.
New Product Development jobs

This team is all about developing our strategy and delivery of new products and propositions for John Lewis Financial Services. You will need to understand financial services markets and products, our current and target customers through research and insight as well as being able to maintain existing relationships while developing new ones too. You will provide the rest of the financial services team with strong, supporting business analysis to help them deliver our financial services & products.

At John Lewis, what New Product Development jobs are in this team?

  • New Product & Capability Development Lead jobs
  • New Product & Proposition Development Manager jobs
  • Capability Development Manager jobs
  • Senior Business Analyst jobs

Will I suit this New Product Development team?

If you thrive in developing great solutions for our customers in the form of new products, this team will definitely appeal to you. If you’re customer focused, enjoy working in a collaborative team, and enjoy a fast-paced environment, then this could be the perfect team for you.

Digital jobs

In our digital team you will develop how our customers experience the digital touchpoints specific to Financial Services. You will also apply market leading approaches to our digital-led customer interactions, such as desktop and mobile. This team is also responsible for our digital acquisition marketing, understanding how customers search for Financial Services products and information. There are plenty of opportunities for a digitally inclined individual to join our Digital Financial Services team.

At John Lewis, what Digital jobs are in this team?

  • Digital Lead jobs
  • Product Manager jobs
  • Product Owner jobs
  • Digital Marketing Lead jobs
  • Digital Marketing Manager jobs
  • Digital Marketing Executive jobs
  • Aggregator Manager jobs

Will I suit this Digital team?

We are looking for creative and innovative thinking people to join our Digital team. You will understand a customer problem and create a solution that not only solves the problem but drives value too. If you’re customer focused, thrive on working in a collaborative team, and enjoy a fast-paced environment, then this could be the perfect team for you.

Risk and Compliance jobs

Our Risk and Compliance team are subject matter experts providing guidance and advice to stakeholders within our Financial Services teams and helping them understand the legal and business processes in place.

At John Lewis, what jobs are in this Risk and Compliance team?

  • Risk Manager jobs
  • Compliance Manager jobs

Will I suit this Risk and Compliance team?

If you like to get stuck in and provide the guardrails for a Financial Services business you will fit right in. We are looking for Partners who can be confident in owning and embedding the Risk and Compliance agenda as set out by financial regulators. You will be the link between the Financial Services team and the Partnership Board as you will play a critical role.

What support will I receive?

At the Partnership, we’ll never expect you to go it alone. That’s why we offer first-class training and development opportunities, in order to help you prosper in your career. There are many pathways you could take, whether you want to progress into a management role, branch out into a different specialism, or simply work on your self-development.

What benefits are available at the Partnership?

Our extensive benefits package rewards our Partners for their continuous time and energy. We offer a huge range of perks when you join us, including an annual bonus, subsidised dining facilities, holiday and leisure facilities, and even Partner support which is available for our people six days a week. To find out more, visit our dedicated benefits page here

What next?

If a career in our Financial Services team is what you’re looking for next, take a look are our current job opportunities. If you can’t find what you’re currently looking for, register for job alerts and follow us on LinkedIn for future updates.

Discover our range of Financial Services roles here.

Latest Head Office opportunities

Head Office

Commercial Manager, Credit Cards – Financial Services

 London – Victoria


£46600 – £69300

Closing Date: 03/06/2022

Head Office

Senior Commercial Manager, Credit Cards – Financial Services

 London – Victoria


£53000 – £80500

Closing Date: 03/06/2022

Head Office

Proposition Manager – Financial Services

 London – Victoria


£42000 – £63000

Closing Date: 14/06/2022