Contact Us

We hope this website has given you a really good introduction to the John Lewis Partnership. However, if there’s something you’re not sure of we’re very happy to hear from you. Before you do though, you can always see our checklist below to see if we’ve answered your query elsewhere within the site.

And if not, do get in touch. So that we can be completely fair (should you later apply to us), we ask that you include your full name and address (plus email and telephone number where appropriate) in any correspondence, but do not include any reference to:

  • Marital status
  • Age
  • Gender
  • Ethnicity
  • Medical history

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic. 

If you have a disability, a learning difficulty such as dyslexia, a medical condition or individual need – which you believe may affect your performance in selection, we’ll be happy to make adjustments to our processes to enable you to perform at your best.

We would like to do as much as we can to support you with completing your application. An application process could involve elements of the following:

Online tests, interview, group exercise, individual exercise, and depending on the role,  these may involve reading, writing, using a computer, analysing and interpreting information, group discussions, role play and presenting.

If you would like support with your application or need adjustments made to the interview process, please answer ‘yes’ to the question ‘if you are invited to attend an interview, do you have any special requirements / adjustments’ in the ‘Further questions’ section of the application form. Please then email us at and include ‘Reasonable adjustments’ in the title of your email and include the following (if possible and relevant):

  • If your question relates to a role which is advertised on the website, please include the vacancy name and vacancy number in your email.
  • If your question relates to an application you have made, please include your applicant number in the email.

Searching for a job

Want to join us? Use our job search facility to check for current vacancies and apply online. Please note that we do not accept unsolicited applications and CVs.

Job alerts

If you don’t see quite what you’re looking for in the area of the Partnership you are interested in, or preferred location, why not set up a Job Alert. We’ll send you an email as soon as something relevant goes live. Register for Job Alerts

Returning Applicants

To see the current status of your application, log in to the Communication Centre.

Any questions?

You might have a question regarding the recruitment process or about the Partnership. At jlpjobs you’ll find lots of information both on the Partnership, the different functional areas we have and the recruitment process, which we call the Road to Partnership.

There’s also a page with our most Frequently Asked Questions.

For any queries relating to your application or general enquiries, please email:

For all queries relating to any of our new John Lewis and Waitrose branches, please email:

For any information relating to our Graduate, Industrial Placement or Apprenticeship schemes, please email:


Agencies please note, we do not accept unsolicited contact. But do visit our Recruitment Agents page for more information.

Latest opportunities


Mushroom Farm Harvester - Leckford Estate


 South East England

£8.20 - £9.43. The pay range for this role will increase to: £8.40 - £10.00 from 1 April

Closing Date: 1/4/2019

Head Office

Software Quality Engineer



£40,200 - £58,800 (The pay range for this role will increase to: £41,000 to £59,600 from 1 April)

Closing Date: 31/3/2019

Head Office

Senior Performance & Resilience Test Engineer



£66,000 - £98,500 (The pay range for this role will increase to: £69,000 to £98,500 from 1 April)

Closing Date: 31/3/2019