At John Lewis & Partners, we’re renowned for our customer service. It’s award-winning, consistently excellent and one of the main reasons why our customers love shopping with us time and time again. But how have we achieved this reputation? One big reason is that we love to sell. That’s because we know our products inside and out, and we believe in their quality.
We’re proud to offer a service through selling and not just making our customers buy things they don’t want or need. This ensures our customers make the right purchase, whether they’re buying the perfect wedding present or selecting a fabric for the nursery curtains. What’s more, as we promise to be ‘Never Knowingly Undersold’, we not only stand for quality, choice and outstanding customer service, we also represent fantastic value for money.
Discover more about our Shop Assistant jobs, including what it’s like to take on a selling role with us and the core attributes we look for in all our Selling Assistants in our interactive video:
Whether you’re starting out as one of our Selling Assistants or looking for a fresh challenge, what sets you apart is your natural flair for sales and customer service. Your manner is warm and approachable, you’re knowledgeable – but not forceful – and you can willingly adapt to the changing demands of a busy selling environment.
We offer a wide range of Retail Sales Assistant jobs to suit all levels of skills, experience and aspirations. There are three distinct departments that we recruit for, which are Electrical Home Technology, Fashion and Home. Find out more about each of these areas and how you could join us below.
Bring your love of fashion and first-class customer service skills to either womenswear, menswear or childrenswear. Our customers will be looking to you for expert advice across our extensive range of brands to find just what they need. Acting as an advocate for all our product ranges, you’ll know what’s currently in fashion and what our customers are demanding.
What will I do as a Fashion Selling Assistant?
You will be responsible for delivering outstanding service standards in housekeeping, processing sales and supporting the wider branch aims. From day-to-day, this includes:
Will I suit this role?
If you can openly demonstrate a passion for the fashion industry and fashion products while understanding the market and current trends, you’ll be a perfect fit for our Fashion department. You should possess great interpersonal skills and expert product knowledge, using both to deliver a highly personalised customer experience.
Apply now to join us a Fashion Selling Assistant.
Within our Home department, you’ll focus on bringing our products to life and delivering a positive experience which reflects the needs and wants of the customer. As part of this role, you’ll ensure customers’ homes are furnished and accessorised to reflect their individual tastes, as well as the latest trends.
What will I do as a Home Selling Assistant?
Our customers will be looking to you to provide expert guidance, whether this is highlighting the qualities of a hand-stitched mattress or the advantages of a curtain lining. In addition, you will:
We look for individuals with a keen interest in the Home market and an understanding of the range of products sold at John Lewis & Partners. You should have great listening skills and the ability to confidently merchandise, select and match products based on the individual requirements of the customer. You will be comfortable in selling across the entire product ranges and dealing with major purchases.
Apply now to join us as a Home Selling Assistant.
When our customers want the latest technology in their homes, they turn to us for our trustworthy, expert advice. From televisions to laptops, wireless music systems to headphones and the latest vacuum cleaners to food processors, you’ll take our customers through what they need and what will be best for them and their lifestyles.
What will I do as an EHT Selling Assistant?
You’ll be expected to provide the customer with options which meet their needs, highlighting the key features and benefits each will provide. Other responsibilities include:
You should be someone who loves technology, updates your product knowledge regularly and cannot wait to share this expertise. You’ll combine your understanding of electrical home technology with exceptional selling skills to deliver an exemplary customer experience. We look for individuals who can also demonstrate a flexible and positive approach to all tasks.
Apply now to join us as an EHT Selling Assistant.
At the John Lewis Partnership, we believe everyone should be given the same opportunity to unleash their potential. That’s why we invest heavily in our training and development to help you get to where you want to be, and also offer an industry-leading benefits package as a thank you your hard work and commitment to us.
As well as Selling Assistant roles, we also have the chance for you to raise your profile internally as a Selling Coach where you’ll share your product expertise (whether that’s Nursery, Furniture or Electrical Home Technology) and help other Partners excel too. There are also opportunities for Personal Stylists and Home Design Advisor roles, for those with relevant experience.
You’ll find a wide range of temporary, permanent, full time and part time Sales Assistant jobs available throughout the UK.
Browse the latest Selling Assistant opportunities with John Lewis & Partners below. Apply now to join us.
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