The John Lewis Partnership is committed to creating a culture of inclusion

We are committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

As an employer committed to accessibility and disability inclusion, we strive to develop a diverse workforce that provides us with a wider range of skills and experience. We are continuously improving our recruitment process to support individuals with physical or learning disabilities. The goal is to improve accessibility across all aspects of JLP to hopefully encourage potential job applicants to join us a Partner.

If you have a disability, a learning difficulty such as dyslexia, a medical condition or individual need – which you believe may affect your performance in selection, we’ll be happy to make adjustments to our processes to enable you to perform at your best.

What is accessibility and disability support?

Accessibility is the term used to highlight changes that can be made to improve the experience for individuals and provide support for those with physical and mental disabilities or certain specific needs. Accessibility support tools can include audio substitutions for the visually impaired or changes to text for those with difficulties in processing text and words.

We would like to do as much as we can to support you with completing your application. An application process could involve elements of the following:

  • Online tests
  • Interview
  • Group exercise
  • Individual exercise

and depending on the role, these may involve:

  • Reading
  • Writing
  • Using a computer
  • Analysing
  • Interpreting information,
  • Group discussions,
  • Role play
  • Presenting

If you would like support with your application or need adjustments made to the interview process to help improve your accessibility to the interview, please answer ‘yes’ to the question ‘if you are invited to attend an interview, do you have any special requirements/adjustments’ in the ‘Further questions’ section of the application form. Please then email us at and include ‘Reasonable adjustments’ in the title of your email and include the following (if possible and relevant):

If your question relates to a role which is advertised on the website, please include the vacancy name and vacancy number in your email.

If your question relates to an application you have made, please include your applicant number in the email.

Alternatively, please call 03456 100 328 if you would prefer to talk to us.

We are proud to have achieved Disability Confident Leader status, the highest level in the Disability Confident campaign led by the Department of Work and Pensions. We are passionate about continuously reviewing our recruitment and employment practices to ensure that the Partnership is an open, diverse, accessible and inclusive place to work.

If you become a valued partner with us, our accessibility does not stop at the interview process. We will strive to provide disability support when applicable and ensure that your disability in the workplace is supported accordingly and protected from discrimination.


Useful Links

If you have a disability or would like some help with your application you may find these links useful.

evenbreak logo

Matching employers who value diversity with talented disabled candidates. A not-for-profit social enterprise, which was formed to help disabled jobseekers find work with employers who facilitate disabled support and will value their skills. Disabled jobseekers can be confident that employers who have chosen to place their vacancies on this site are serious about looking beyond their disabilities to identify what skills they have to offer.

You can visit their website or telephone 0845 658 5717.

JCP logo

Jobcentre Plus works with unemployed people and major national employers to deliver positive outcomes. They can support young people to find work experience opportunities with major employers and signpost them to employability programmes. Support is on offer to unemployed people to help them find a job. You can register on and search for jobs online or by phone calling 0845 606 0234.

You can find lots of other resources online to help unemployed people get back to work. This might be advice on writing a CV, planning a career, help with childcare, or how to become self-employed. If you have a disability and have a textphone because you have a speech or hearing impairment, and are looking for work then call 0845 605 5255.

Remploy logo

Remploy believes that work is a key element of an independent and fulfilling life and that everyone has skills and abilities to offer. They work extensively with people to help them to identify, develop and make the most of those abilities.

To achieve this goal, their Employment Services support disabled people and those experiencing complex barriers to work in mainstream employment. They have a network of more than 64 town and city centre branches and offices and a comprehensive range of tailored support services provided through them.

You can visit their website at or telephone 0300 456 8110.

Working mums logo

The number one job and community site for professional working mothers.

Working Mums work with hundreds of employers and have a large database of professional women seeking work in a wide variety of fields. Candidates register for free and can file their CVs.

You can visit their website by clicking on or telephone 020 8432 6094.

Stonewall logo

Stonewall campaigns for the equality of lesbian, gay, bisexual and trans people across Britain.

You can visit their website at

Helps employers looking to promote a positive and diverse working environment, and those looking for jobs in an equal opportunities workplace

You can visit their website at

Website Accessibility Statement

John Lewis Partnership is committed to optimising our job vacancies for disabled applicants and providing access to to as many visitors as possible. To meet this commitment, this website adheres as closely as possible to the Web Content Accessibility Guidelines published by the W3C ( and the UK Government’s guidelines in the Disability Discrimination Act (1995).

John Lewis Partnership continually strives to achieve compliance at AA level where possible and the website has been designed to work on all devices (smartphones, tablets, laptops and desktops) and modern browsers with it being responsive in nature.

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