The John Lewis Partnership is committed to creating a culture of inclusion

We are committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

As an employer committed to accessibility and disability inclusion, we strive to develop a diverse workforce that provides us with a wider range of skills and experience. We are continuously improving our recruitment process to support individuals with physical or learning disabilities. The goal is to improve accessibility across all aspects of JLP to hopefully encourage potential job applicants to join us a Partner.

If you have a disability, a learning difficulty such as dyslexia, a medical condition or individual need – which you believe may affect your performance in selection, we’ll be happy to make adjustments to our processes to enable you to perform at your best.

What do I do if I need support with my application?

Please let us know if you require extra support at any stage of the application process by emailing us at stating ‘Reasonable Adjustments’ in the title of your email. Alternatively, you can call us on 0345 6100 328.

If you require adjustments specifically at the interview stage please ensure you answer ‘yes’ to the following question in the further questions section of the application form so that our team is aware.

  • ‘If you are invited to attend an interview, do you have any special requirements / adjustments?’

Support Available

We would like to do as much as we can to support you with completing your application. An application process could involve elements of the following:

  • Online tests
  • Interview
  • Group exercise
  • Individual exercise

and depending on the role, these may involve:

  • Reading
  • Writing
  • Using a computer
  • Analysing
  • Interpreting information,
  • Group discussions,
  • Role play
  • Presenting

Disability Confident

We are proud to be Disability Confident employer, the campaign led by the Department of Work and Pensions

If you become a valued Partner with us, our accessibility does not stop at the interview process. We will strive to provide disability support when applicable and ensure that your disability in the workplace is supported accordingly and protected from discrimination.

Useful Links

If you have a disability or would like some help with your application you may find these links useful.

Matching employers who value diversity with talented disabled candidates. A not-for-profit social enterprise, which was formed to help disabled jobseekers find work with employers who facilitate disabled support and will value their skills. Disabled jobseekers can be confident that employers who have chosen to place their vacancies on this site are serious about looking beyond their disabilities to identify what skills they have to offer.

You can visit their website or telephone 0845 658 5717.

JCP logo

Jobcentre Plus works with unemployed people and major national employers to deliver positive outcomes. They can support young people to find work experience opportunities with major employers and signpost them to employability programmes. Support is on offer to unemployed people to help them find a job. You can register on and search for jobs online or by phone calling 0845 606 0234.

You can find lots of other resources online to help unemployed people get back to work. This might be advice on writing a CV, planning a career, help with childcare, or how to become self-employed. If you have a disability and have a textphone because you have a speech or hearing impairment, and are looking for work then call 0845 605 5255.

Working mums logo

The number one job and community site for professional working mothers.

Working Mums work with hundreds of employers and have a large database of professional women seeking work in a wide variety of fields. Candidates register for free and can file their CVs.

You can visit their website by clicking on or telephone 020 8432 6094.

We recently became the 10,000th signatory to the Armed Forces Covenant.

By signing the Covenant – which is protected by law – we’re assuring our commitment to supporting Armed Forces Personnel, and their families. Some of the ways in which we will achieve this are:

  • Support the employment of veterans and service leavers, recognising military skills and qualifications in our recruitment and selection process.
  • Work with the Career Transition Partnership (CTP) to support the employment of Service leavers.
  • We will also forge stronger links with the Forces Employment Charity.
  • Promote internal communities and ensure that new Partner veterans can network with other Partner veterans if they wish.

Website Accessibility Statement

John Lewis Partnership is committed to optimising our job vacancies for disabled applicants and providing access to to as many visitors as possible. To meet this commitment, this website adheres as closely as possible to the Web Content Accessibility Guidelines published by the W3C ( and the UK Government’s guidelines in the Disability Discrimination Act (1995).

John Lewis Partnership continually strives to achieve compliance at AA level where possible and the website has been designed to work on all devices (smartphones, tablets, laptops and desktops) and modern browsers with it being responsive in nature.