eCommerce Jobs

Online is big business for the John Lewis Partnership. We’re innovating. We’re growing. It’s therefore a key focus for us. We need digital specialists who can ensure we keep ahead of the digital curve.

We’re at the forefront of developing new ways to allow our customers to shop. Whether it’s ordering groceries online, browsing the latest fashion accessories on their tablet, or looking up the best travel insurance for their holiday on their phone. But eCommerce is also about how we communicate with our customers. Social media and our YouTube channels are revolutionising the way we talk, and sell, to our customers too.

At the heart of all these developments are our eCommerce teams. They are packed full of visionaries who keep up-to-the-minute with the latest digital developments – always thinking how these can best support the Partnership with their broader objectives and exceed our customers’ expectations.

eCommerce Jobs

Take on an eCommerce career with a difference at the John Lewis Partnership. We have a wide range of roles which are crucial to our success as a business, including Administrators, Web Developers, Web Content Producers and Managers, Customer Service Assistants, Trading Managers, Online Merchandising and Digital Marketing professionals, as well as Systems Development teams. Find out more about some of these areas below.

UI Designer Jobs

The Online team at John Lewis are right at the heart of new and exciting developments for our brand and customers. We achieve this through the use of innovative technology across the business and customer touch points which incorporate web, apps, store and customer services.

What will I do as a UI Designer?

We’re looking for fresh digital talent to join our rapidly growing teams. As part of this role, you will:

  • Be responsible for visual and interactive designs based on best practice
  • Deliver a high-quality customer experience
  • Develop our brand in a fun and engaging way

Will I suit this role?

We look for highly creative individuals with a proven design background, a strong portfolio of work and a good understanding of UX principles and practices. If you’re energetic, thrive on working in a collaborative team, and enjoy a fast-paced environment, then this could be the perfect role for you.

Explore our UI Designer roles here.

Software Engineer Jobs

We’re currently transforming our platform and as a result have exciting opportunities within our Digital Delivery team. You will be involved in a number of areas within delivery and be given the time, support and guidance needed to grow your technical skills and knowledge.

What will I do as a Software Engineer?

Within your day-to-day role, you will:

  • Articulate solutions to complex problems
  • Contribute to the delivery of new products or solutions
  • Utilise new and innovative tools to optimise delivery of value to the Partnership

Will I suit this role?

You should have a passion for software development and be keen to get involved in delivering solutions iteratively and collaboratively. To flourish in our team, you’ll be knowledgeable about agile practices and quality implementation of Java code, including unit tests.

Browse current Software Engineer positions.

Opportunities at John Lewis

More and more of us have ‘clicked’ with digital. So our business has changed. Now we’re omni-channel, which means that the internet, mobile app, call centres and home delivery are as much a part of John Lewis as our stores are. Ordering through our website or our ‘click & collect’ service, there is only one direction our online business is going and that’s up. Join our eCommerce team and you’ll be critical in joining all the dots of our business together. is packed full of people who live and breathe all things online. If you join us, you could be behind the scenes making our retail revolution happen at every touch point of the online user experience.

From online marketing, on site product assortment management and content to user experience, delivery proposition and international expansion, you’ll help define our vision and strategy across, our mobile site and apps.

Opportunities at Waitrose

Waitrose is not just about our branches. We’re an omni-channel retailer and a big part of our growth has been down to Our customers can book home deliveries or arrange to pick up in-store. On top of that we also have a range of direct services that includes Wine, Flowers, Gifts and Garden… with plans for more ranges afoot.

Our online offer doesn’t stop there. From Facebook and Twitter, to our app and YouTube channel… wherever our customers find us they deserve the same exacting standards at every click of the way. This is why we have some of the best digital specialists around to help. You could be one of them.

As part of our eCommerce team, you’ll help ensure our suite of online tools are meeting and exceeding the needs of our customers. Responsible for the development and trading of the websites, you’ll also be maintaining the brand integrity across a number of innovative digital initiatives.

The typical roles we recruit for are Online Merchandisers, Online Trading Managers, Content Producers, Digital Marketing positions at all levels, as well as Systems Development teams.

What training and development will I receive?

We’re passionate about getting you to where you want to be, which is why we take your learning and development seriously. We’ll support you in gaining additional skills with us, as well as growing your technical knowledge and expertise. For those who wish to grow their eCommerce careers with us, we’ll offer you the opportunity to progress into a senior or managerial role. Find out more about how we’ll help you get there through our training and development programmes.

What benefits are available when I join?

You won’t find more market-leading benefits than at the Partnership. We’ll reward your hard work and co-owner status with a number of fantastic perks, such as an annual bonus, discount in both John Lewis and Waitrose, subsidised dining facilities, a discounted rate at five holiday and leisure facilities around the UK, amongst others. Discover our full range of benefits.

Search for your next E-commerce career here.

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