Section Manager, CDH

As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

• This position is a permanent

• The starting salary £34,000.00, Annual.

• Various full time hours, 37.5 hours, between the hours of Hours of 06:00 - 14:00

About the role

The successful Section Manager will manage a team of Partners reporting directly to a site manager. This is a great learning opportunity moving into the 2-Person Home Delivery Network. They will demonstrate flexibility in working hours will be required in order to fulfil the customer proposition. This role has head of branch, out of hours and key holder responsibility so will be accountable for the business continuity procedure for the site during these times. They will be required to be cross functional across all operational areas within the replace with Customer Delivery Hub including Warehouse and Administration Support and will be expected to act responsibly in line with Corporate Social Responsibility commitments and waste management for your department and site.

The successful Section Manager will be responsible for:

• Ensuring operation adhere to all rules and regulations regarding legal compliance

• Delivering all operational KPIs in line with Partner, Customer, Profit and ensure compliance in line with all business wide metrics

• Prioritising workload in line with service level agreements to enable lead-times to be met for both internal and external customers

• Planning operational resource (daily/weekly) with Partners and agency

• Developing and maintaining relationships with operational teams to ensure communication channels remain effective

• Monitoring and analysing department KPIs to look for trends and opportunities to facilitate continuous improvement initiatives within the team

• Managing Driver requirements such as fuel cards and vehicle keys

• Ensuring daily communication with Transport, Administration, Warehouse Team

• Managing day to day running of the Transport office e.g. schedules, conference calls

Essential skills you’ll need

• Previous Management Experience

Desirable skills you may have

• C1 Driving Licence

• Knowledge of transport operations & legal compliance

• Home delivery experience

Benefits of the Partnership and the role

• 💚You will enjoy 25% discount at John Lewis and 20% in Waitrose 

• 💚The Partnership has a competitive pension scheme where your contributions will be matched by the Partnership (up to 8% of pay)

• 💚Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

• 💚 Free on site Parking 

Find out more about the extensive range of exciting benefits that you could enjoy when you join us on our website under About the Partnership; Benefits.

Next Steps 

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

• Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage face to face interview.

• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore, we recommend that you apply early.

For internal partners only - Please view the job outline here using your internal email address. 

For Internal use only

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