Transport Operator Night Shift

About the role

As a Transport Operator, you'll be helping maintain the smooth, efficient running of our distribution network, ensuring productivity targets, agreed key customer service levels and KPIs are achieved within budget.

You’ll help manage the general transport office and support Partners within the Transport teams. When the Transport Section Manager is off duty, you’ll deputise in their absence.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £0.00 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £0.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Salary: £30,000 - £46,500

Contract Type: Permanent

Working Pattern:

Responsible for managing Partnership and agency Drivers over 24 hours a day, 7 days a week transport operations. Maintaining full compliance under current EU driving regulations and the Working Time Directive. Ensuring achievement of productivity targets, agree key customer service levels and key performance indicators within cost targets. To ensure health and safety procedures are adhered to. To ensure Partners and agency drivers are treated fairly and with respect. To deputise for the Transport Section Manager in their absence.

Key Responsibilities

It's a fast paced and sometimes complex area to work in. Day-to-Day responsibilities will include:

• Ensuring the health & safety of all those working in the transport team is top priority and the appropriate procedures are adhered to.

• To brief and debrief Partnership and agency drivers at the start and end of their shift

• Maintaining good housekeeping standards.

• Liaise with warehouse teams to ensure on time load completion

• Ensuring the operation and those working in it remain fully compliant under EU driving regulations and the Working Time Directive.

• Effectively manage department resource and optimise the use of establishment hours, encouraging Partner flexibility to deliver efficient delivery of the Transport operation

• Supporting the management team with their Partners and creating an environment for development.

Essential skills/experience you'll need

• Excellent literacy and numeracy skills.

• Excellent communication skills

• Previous Supply Chain experience

• Previous transport experience

• High degree of attention to detail and accuracy

Desirable skills/experience you may have

• Good working knowledge of IT systems (email/Google programmes/Paragon)

• Manager CPC qualification

• Familiar with vehicle telematics systems, preferably Microlise

• Familiar with transport planning and execution system preferably Microlise or Paragon

• Familiar with transport compliance software particularly FTA vision

• Familiarity with fleet management software particularly JAMA

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

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