Software Asset Manager

About the role

The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone. Working in Partnership for a happier world; our shared Purpose that guides us in everything we do and inspires three important principles; happier people, happier business, happier world.

As part of the Transformation & Technology (T&T) division, our Service Management organisation owns, develops and runs the key ITIL processes that underpin our end to end service.

The asset management team is accountable for the ongoing management and tracking of all JLP hardware and software assets, ensuring that JLP is compliant with its licensing and contractual obligations.

As a Software Asset Manager, your role will be ensuring that the Partnership understands the software deployed, the required licensing and assuring that the Partnership is compliant with licensing, legal and contractual obligations in respect of software.

It is an exciting opportunity to be a key part of the team delivering a new way of working and directly supporting the commercial success of our 3rd party relationships.

At a glance

Flexible working: This is a hybrid working role, therefore your time will primarily be split between working from home and the Bracknell Head Office. However, there will also be an expectation to visit other locations as the need arises. 

Our team currently works from Bracknell every Tuesday to connect and on a more ad-hoc basis to attend key meetings, but again the frequency is dependent on the business needs. 

Expected Salary - £59,500 - £115,000 (depending upon experience)

Contract type  - Permanent

Internally this role is known as Tech Asset Lead.

What you’ll be doing?

• In practice, this will require you using our Software Asset Management tool, Flexera, to prepare Effective Licence Positions (ELPs), making recommendations on potential risks and mitigations and ensuring that Service Owners are aware of their accountabilities in respect of licensing.  

• You will also be responsible for establishing SAM controls and processes, providing licensing advice to service owners, projects, and procurement, managing vendor licence audits, identifying opportunities to optimise our software use and providing education and awareness of licensing across T&C.

• You will have specific responsibilities to manage, configure and enhance Flexera One.  Good knowledge of ServiceNow asset and configuration management will be an added advantage.

• You will have the opportunity to develop and stretch personally and professionally to achieve your potential.

What you’ll have:

• You will have experience of working in a Software Asset Management role at a similar level with comparable accountabilities.

• You will be able to demonstrate a high level of knowledge of specific vendor licensing, particularly one or more of IBM, Oracle, Microsoft, Vmware, Adobe and the complexities of understanding the licensing positions of their products.  Experience of managing external vendor audits will be particularly valuable.

• The JLP IT environment has grown organically over the years.  You will need to interact with technology infrastructure and application teams and therefore you will need to demonstrate a good practical understanding of cloud (specifically Google Cloud Platform (GCP) and SAAS and on-prem technologies, such as Vmware, Redhat Linux, Windows server and desktop.

• With a multi-partner organisation, you will need to be able to demonstrate strong stakeholder relationship management and communication and analytical skills.

 What else you could bring:

• With a multi-partner organisation, you will need to be able to demonstrate strong stakeholder relationship management and communication and analytical skills.

• As we are not in a steady state, experience of leading / establishing a Software Asset Management function would be beneficial, as would experience of working in a heavily outsourced and/or complex IT environment.  

• As JLP moves to more cloud based hosting and applications, it would also be desirable to have experience of software licensing in Cloud, particularly GCP and other PAAS & SAAS hosting. 

Next Steps

• The application form consists of a CV upload, followed by application questions. Please save the application questions to a Google docs before entering on Workday. 

• Please visit - https://www.jlpjobs.com/how-to-apply/ to understand more about application and hiring process. 

• Internal applicants click here to view the job outline - Job Outline - Tech Asset Lead.pdf

• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

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The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.  

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.