Retail Media Sales & Planning Manager

About the role

Are you ready to play a pivotal role in transforming John Lewis’s retail media network at an exciting and transformative time?

John Lewis, the loved and iconic retailer spanning fashion, technology, home, and beauty, is seeking a talented Media Sales and Planning Manager to help shape and grow our retail media proposition.

This is a unique opportunity to join a dynamic team driving innovation in retail media, delivering compelling, data-driven campaigns that connect brands with our diverse customer base.

• Expected Salary - £45,000 - £60,000 (dependent on experience) 

•  Contract type - This position is a Permanent contract 

• Working pattern/flexible working - We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Retail Media Sales & Planning team aim for around 1 - 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this.

• Location - This role is based at our Pimlico Head Office campus.

As a key member of our Beauty media team you will be accountable for your own media sales target and build client-focused strategies to support commercial growth.  You will lead the planning of brand campaigns, ensuring they deliver outstanding value for our brand partners and resonate with our customers across multiple channels. Your consultative approach will be central to building and nurturing strong client relationships, leveraging data and insights to recommend tailored media solutions from our omnichannel portfolio.  You will work closely with the Retail Media Activation team to ensure brand campaigns are executed seamlessly and use performance reporting to make recommendations for future activity.

You will work closely with your Senior Manager to deepen client engagement, identify new business opportunities to achieve revenue targets. This role demands commercial acumen, creativity, and a passion for the evolving retail media landscape.

What You’ll Do

• Lead client-focused strategies to deliver media sales revenue growth ambitions and achieve target

• Build and maintain trusted, consultative relationships with clients, understanding their objectives and recommending innovative media solutions that maximise retail media revenue.

• Use data-driven insights to optimise media strategies and demonstrate campaign effectiveness.

• Use performance reporting to make recommendations for future activity.

• Collaborate across teams to develop integrated, omnichannel campaigns that engage customers and drive brand growth.

Key responsibilities

• Build successful brand partner relationships

• Achieve revenue growth ambitions 

• Work collaboratively with JL Commercial teams to deliver on commercial terms with brands 

• Leverage Customer Insights and data to deliver best practice media campaigns 

• Expand stakeholders across Brand, Agency, Ecommerce for your key client partners

• Build an effective retail media sales strategy for your client area 

• Effective commercial forecasting for your area, ability to think creatively and strategically to capture new spends. 

• Embrace planning & sales strategy aligned to clear business goals

• Collaborate with John Lewis Customer Marketing  teams to align plans to Commercial and Brand  ambitions 

• Embrace new ways of working to improve efficiency in the booking process

• Support the senior manager with the commercial forecasting process 

• Interpret post campaign analysis to make recommendations on how to optimise future activity.

• Be a media channel expert proactively upskilling and driving client trial and adoption of new channels 

Experience you’ll need

• Minimum of 3 years’ experience working directly with brands and agencies to plan, develop, and sell retail media activation plans that deliver measurable results.

• Proven consultative media sales expertise with a strong track record of consistently meeting and exceeding individual and team revenue targets.

• Demonstrated experience across both online and offline channels, with a deep understanding of omnichannel media strategies.

• Exceptional stakeholder management skills, with the ability to influence and collaborate effectively vertically across senior leadership and horizontally across teams to achieve optimal business outcomes.

• Strong ability to manage and prioritize multiple competing business demands in a fast-paced environment.

• Proactive, self-motivated, and results-driven, with a genuine passion for media and retail innovation.

• Confident and articulate communicator, with excellent presentation skills that engage and persuade diverse audiences.

• A collaborative team player who thrives in matrix environments and builds strong, successful relationships across internal functions

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The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.  

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

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