Retail Media Marketing Activation Assistant – Technology & Home

Retail Media is a key growth driver for the Partnership and a strategic priority across John Lewis. We are on an exciting transformation journey, evolving our capabilities to deliver more personalised customer experiences and create impactful Retail Media solutions for our strategic and emerging clients.

As a Retail Media Activation Assistant, you will support the Retail Media Activation Specialist and Manager to deliver a variety of supplier-funded campaigns across our Technology and Home categories, managing both annual strategic plans and ad hoc campaign activity. You will work closely with clients, the Retail Media sales team, channel specialists and Category Marketing teams to coordinate campaign delivery, ensuring activity is executed effectively, on time and against agreed objectives. Your responsibilities will predominantly include managing onsite campaigns across a portfolio of Technology and Home clients, with opportunity to develop experience across additional channels as you grow in the role.

You will monitor campaign performance, support the preparation of PCA reports and work with the Retail Media sales team to communicate results back to clients, helping to inform future plans and investment. You’ll be highly organised, proactive and keen to learn, with an interest in Retail Media and delivering strong outcomes for clients.

This is an excellent opportunity to build a career in Retail Media, gaining exposure to campaign activation, client management, and an array of marketing channels while working with some of the UK’s leading consumer brands.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

• Salary: £29,300.00 - £43,400.00 per annum

• Salary up to: £32,000.00 per annum based on skill and experience

• Contract type: This is a permanent position

• Hours and location of the role:

  • 35 hours per week

  • Your home location will be our London, Pimlico Head Office

  • This is a hybrid working role. The expectation is a minimum of 2-3 days per week in the office as team collaboration is critical in this role - core days vary between teams

• The role: This role sits within our Technology and Home categories however you will be expected to work flexibly across other categories (Fashion and Beauty)

Key responsibilities:

• Managing execution of onsite placements to include briefing our design agency & online platforms, acquiring assets from our clients, and capturing proof of execution for reporting

• Supporting and activating other channels alongside Channel champions

• Support the delivery of the annual calendar of initiatives for all brands with guidance from more senior Marketing Activation Partners. This will include briefing booked activity into channels for activation

• Support the delivery of defined elements within an overall marketing campaign, including briefing, asset management, campaign set-up, stakeholder coordination etc.

• Work with brand/seasonal campaign teams to coordinate retail media participation in brand and seasonal campaigns

• Monitor performance of the retail media funded campaigns and support the preparation of PCA reports

• Support relationship building with key stakeholders

• Work collaboratively across the business to ensure delivery of agreed milestones/SLA’s

• Support the successful delivery of Retail Media campaigns in line with agreed objectives, timelines and service levels

• Report on the success of the activity and communicate this regularly

• You’ll be highly organised, proactive and eager to learn, with the ability to manage priorities in a fast-paced environment

Essential skills and/or experience you’ll need: 

• Evidence of customer orientation, effective stakeholder management, planning and prioritisation and managing multiple priorities

• Strong attention to detail and a commitment to delivering high-quality work

• Project management skills in any field 

• Strong organisational skills with the ability to manage multiple priorities and deadlines

• Experience supporting the delivery of campaigns or projects

• Strong written and verbal communication

• Comfortable working in a fast-paced environment and motivated by supporting a growing team

• Ability to work under pressure, adapt to changing priorities and deadlines

Desirable skills and/or experience you may have: 

• Relevant marketing campaign management experience

• Experience supporting digital marketing or media campaigns

• Experience working with external clients, agencies or suppliers

• Experience in data, insight and analytics

• Relevant experience supporting within a retail media environment

• Relevant experience working within the retail sector

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We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.