Money Laundering Manager

Financial Services is a hugely important area of our business and the Partnership Plan. We have a long-standing, successful financial services offering which includes the Partnership credit card, Retail Finance, Unsecured Lending, Insurance and foreign exchange.

Our strategy sees this continuing and expanding and we are now looking for a Money Laundering Manager to support the Retail business to meet its regulatory obligations. This will involve completing investigations into suspicious activity, drafting suspicious activity reports, monitoring trends and suggesting ways of improving processes.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

• Salary - £52,100

• Contract type -  Secondment/Fixed term contract for 12 months.

• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team meets in the office a minimum of 2 days a month (subject to change) in the office to connect and on a more ad-hoc basis to attend key meetings. 

• Location - London Central Office in Pimlico

Key responsibilities 

• The overall purpose of the Money Laundering Manager is to provide 2nd line AML support, guidance and oversight for the Retail business, ensuring that we adhere to all AML/POCA requirements. 

• Complete investigations into suspicious activity and draft suspicious activity reports.

• Known as the point of contact within the Money Laundering function for data to be analysed and documented, followed by escalation to the Senior ML Manager and MLRO. 

• Responsibility for owning the data analytics requirements for the Retail ensuring all stakeholders are effectively communicated to. 

• Acts as the key point of contact for Retail functionality communicating changes to them effectively. 

• Acts as SME for Projects and/or supports MLRO where required. 

• Has the responsibility for Retail data operational management through close liaison with key internal stakeholders and liaising with the Compliance Assurance team on Shop performance and training. 

• Proactively monitors operational performance to identify any breaches or business risks. 

• Ensure processes are kept up to date and suggest ways of improvement. 

Essential skills/experience you’ll need

• Experience in a financial crime role including good knowledge of AML risk and controls.

• Experience in completing investigations, ensuring good governance in place to evidence outcome.

• Data Analysis experience with a customer experience focus in Financial Services and/or Retail.

• Experience of working with external business stakeholders/third parties.

Desirable skills/experience you may have

• Experience with Business Process and Customer Journey mapping.

• Demonstrate excellent regulatory knowledge relevant to the role, i.e. the relevant sections of the FCA handbook, FCA approach documents, JMLSG Guidance, EMR, EMD, PSR, PSD, MLR,AMLD, POCA, CFT, DPA, GDPR, etc. and POCA 2002.

• Experience of identifying, preventing & reporting financial crime.

• Experience in financial crime in a Retail environment.

• Experience on projects.

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We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.