Hygiene & Cleaning Team Leader

About the role

We have an exciting opportunity with a brand new role to join Dishpatch as a Hygiene & Cleaning Team Leader, reporting into the Operations and Production Manager of Dishpatch.
Waitrose & Partners recently acquired Dishpatch, the meal-kit delivery service that provides restaurant-quality home dining made by some of the UK’s leading chefs.
So, what is Dishpatch? Dishpatch replicates a restaurant experience without leaving the house with chef-prepared dishes. Customers can choose from over 30 Dishpatch menus delivered to their doorstep nationally on Fridays – perfect timing for an indulgent weekend meal! Unlike other meal kit companies, Dishpatch’s dishes come pre-prepared with only a few simple steps to finish and serve, truly taking the hassle out of high-end home dining for our customers.

• Salary -£15.24 GBP Hourly

• Contract type - This position is a Permanent contract

• Working pattern- 37.5 Hours per week- onsite at Dishpatch HQ

• Location - This role is based at our Dishpatch Head Office in North Greenwich. 

Key responsibilities 

To ensure a clean, safe, and compliant site environment by managing cleaning schedules, supervising the site hygiene team, assisting with building management, overseeing chemical management, conducting site inspections, and maintaining Food, health and safety standards, while collaborating with management to address operational priorities.

• Maintain high cleanliness and hygiene standards across all areas, including warehouses, fulfilment and production zones, and external spaces.

• The Hygiene & Cleaning Team Leader will be included in the rota and will be required to perform cleaning duties alongside the team.

• Ensure periodic deep cleaning of critical areas is completed as per schedule.

• Conduct regular site inspections to verify cleanliness, safety, and maintenance compliance.

• Identify, report, and coordinate the resolution of site defects or maintenance issues promptly.

• Manage the ordering, safe storage, and usage of cleaning chemicals in compliance with company and regulatory guidelines.

• Maintain accurate chemical inventory and replenishment records.

• Lead and supervise the site hygiene and cleaning team, ensuring tasks are executed effectively.

• Develop and manage team schedules to guarantee adequate coverage for all cleaning and site hygiene and cleaning activities.

• Uphold strict adherence to food, health and safety protocols across all site services.

• Perform regular audits and checks to ensure compliance with safety standards.

• Provide regular reports on cleanliness, chemical inventory, team performance, and inspection outcomes to management.

• Collaborate with the Operations and Production Manager to align on operational priorities and resolve site issues.

Essential skills/experience you’ll need

• Proven experience in site services, facilities management, or similar roles.

• Knowledge of cleaning processes, chemical handling, and health and safety regulations.

• Strong leadership, organizational, and time-management skills.

• Effective communication and reporting abilities.

• Food Hygiene and Safety Level 2

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.  

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

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