About the role

The Commercial Analyst role will be an important part of helping the Credit & Banking value stream deliver on its key objectives, in particular ensuring trade and profitability targets are met, while ensuring excellent customer outcomes. Responsibilities will include managing key business processes, assisting in planning, delivering and analysing campaigns, and supporting proposition development projects.

The role will report into the Credit Cards and Loans team, but the role will have key responsibilities, exposure and opportunities across other products within the Credit & Banking value stream including Point of Sale Credit and foreign exchange propositions. The C&B value stream is one half of our overall Financial Services business, with the Insurance value stream representing the other half.

• Expected salary - £40,800 - £51,000 (dependent on experience).

• Contract type - This position is a Permanent contract.

• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Credit Cards team aim for around 1 day a week in the office to connect and on a more ad-hoc basis to attend key meetings.

• Location - This role is based at our Pimlico Head Office.

Key responsibilities 

• Planning, delivery and analysis of acquisition and existing customer campaigns

• Support on proposition development and product launches

• Manage business processes including invoice reconciliation and month end processes

• Governance, MI collation and risk and control management 

• Completion of regular competitor and market analysis 

Essential skills/experience you’ll need 

• Experience and good understanding of financial services products

• Working within a high performing team

• Communicating with senior audiences and stakeholders 

Desirable skills/experience you may have 

• Previous work experience within a financial services environment

• Understanding of financial services regulatory environment

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The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.  

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.