Creating a sustainable future

As a co-owned business we are not driven by the demands of external shareholders, but by our values and our belief in doing the right thing.

The Partnership vision is enshrined in our written Constitution which is based on clear and enduring principles, and which sets out our responsibilities to each other, to those we do business with, and to the wider community.

Our current Ethics and Sustainability strategy focuses on areas that matter most to Partners and customers; namely to promote the health of our planet and contribute positively to the communities in which we operate. Our three overarching commitments are:

Always fair

We source and sell our products with integrity.

Transforming lives

We help our Partners and communities thrive.

Never wasteful

We innovate to reduce our environmental impact.

Our commitments…

We have several new bold commitments:

NET ZERO CARBON:

We’re bringing forward our ambition to be net zero carbon by 15 years to 2035

WAITROSE SUSTAINABLE FOOD AMBITIONS:

We’re committing to source only from net zero carbon farms in the UK by 2035.
In addition to our commitment to halve food waste in our own operations by 2030, we’ve extended this to our supply chain too.
We aim to help halve our customers’ household food waste by 2030.

JOHN LEWIS LEADING THE ‘MADE TO LAST’ MOVEMENT:

All product categories will have a ‘buy back’ or ‘take back’ solution by 2025.
All key raw materials in our own-brand products will be from sustainable or recycled sources by 2025.
We’ll develop sustainable rental and resale options for customers.

Read more about our work to create a more sustainable business.