Transport Partner

About the role

As a Transport Partner with our Waitrose Customer Fulfilment Centres, your role will be to provide essential administration support to our Transport department. With ongoing communication to our team of Drivers, you will ensure that work is allocated effectively, vans are leaving on time and safely and that vehicle movements within the yard are coordinated. You will also ensure that our systems are updated accurately to record vehicle maintenance, safety and compliance and product dispatch and delivery data.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilties:

● Carrying out the process, practice and inspections that maintain our highest standards
● Ensuring that all vehicles and drivers are legally compliant and carry out necessary due diligence support
● Supporting drivers in delivering the right levels of Customer Experience and supporting a thorough and detailed communication between drivers and transport administration
● Ensuring that all aspects of yard duty, van administration, debriefs and scheduling are adhered to and completed to an optimum standard
● Supporting and promoting transport and driver related KPIs and being aware of how this tracks through to the Customer Experience and Commercial results
● Supporting the other teams within the daily operation of the site when needed

Essential skills/experience you'll need

● Experience of Driving (Delivery/Commercial Context)
● Highway Code knowledge
● Experience working in a Warehouse environment

Desirable skills/experience you'll need:

● Experience working in an office or clerical role in a distribution / Transport environment
● Previous experience of data processing and inputting

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.