Business Development Manager – Dishpatch

About the role

We have a brand new role, for someone with a passion for food, to join Dishpatch as a Business Development Manager, reporting into the CEO of Dishpatch.

Waitrose & Partners recently acquired Dishpatch, the meal-kit delivery service that provides restaurant-quality home dining made by some of the UK’s leading chefs.

So, what is Dishpatch? Dishpatch replicates a restaurant experience without leaving the house with chef-prepared dishes. Customers can choose from over 30 Dishpatch menus delivered to their doorstep nationally on Fridays – perfect timing for an indulgent weekend meal! Unlike other meal kit companies, Dishpatch’s dishes come pre-prepared with only a few simple steps to finish and serve, truly taking the hassle out of high-end home dining for our customers.

As a Business Development Manager you will work directly with the CEO of Dishpatch across marketing, product and operations sides of the business. You will scope new initiatives to bring forward as proposals, along with supporting existing projects that are in flight already. You will be used to working with ambiguity and are a self starter with a drive for results. The successful candidate must be comfortable to be “hands on” when needed but also know how to avoid being stuck in the weeds of a project.

Dishpatch is a small “start-up” within the wider Waitrose business, you should feel comfortable working in a small team where taking accountability for outcomes is a minimum expectation.

• Expected salary - Salary up to £60,000 depending on experience.

• Contract type - This position is a Secondment/Fixed Term contract for 12 months

• Interviews: 2 stage interview process, 1st stage likely virtual and 2nd stage in person

• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team are expected to work 3 days per week in the office in Greenwich, London. Travel to other Partnership locations may be required on occasions.

• Location - Greenwich, London

The Dishpatch base in North Greenwich is conveniently located near to the tube station or if driving, a few minutes from the Blackwall Tunnel with on site parking.

Key responsibilities

• Accountable for special project delivery and supporting the forecasting and projections of project budgets

• Support the development of future revenue streams

• Work effectively with Dishpatch and the Waitrose brand capability areas to ensure activities are planned, prioritised, and resourced in a timely manner within capacity constraints

• Collaborate with other Partners in Dishpatch to deliver the Waitrose vision and objectives

Please see a full job description attached to this advert.

Essential skills/experience you’ll need

• Experience in start-up / entrepreneurial environments 

• Experience of managing in ambiguity 

• Ability to work under pressure in a fast-paced environment 

• Experience negotiating commercial terms 

• Experience managing complex projects and deadlines 

• Experience developing executive reports / communications for senior leaders

• Experience of Stakeholder management at senior levels

Desirable skills/experience you may have

• Experience working within D2C ecommerce environments 

• Experience of managing teams consisting of internal and external resources, including building and managing 3rd party supplier relationships 

• A clear passion for innovation and change with demonstrable evidence of innovative delivery

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The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.