Vehicle Booking Administrator

As a Vehicle Booking Administrator you will be the liaison between Merchandising, suppliers, Import Logistics Compliance (ILC), third parties and Distribution. You will manage the flow of supplier deliveries, including all shipping containers into theNational Distribution Centre (NDC) network from suppliers and couriers.

You will plan and book individual deliveries within the agreed network capacity. You will ensure that the flow of stock is maintained within agreed capacity constraints, using the systems available to you, and by working with a range of Supply Chain and Commercial Planning teams, contribute towards products being available to our customers in the right place at the right time.

In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.25 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities

- Daily operational execution of all vehicle booking activity including effective and timely resolution of issues through use of the online web based system, warehouse management systems and emails.

- Ensure individual buying group and overall Distribution Centre forecasts are not exceeded, working closely with Stock Flow Planning teams and Merchandisers to build and maintain effective working relationships.

- Organise additional services as required for overseas deliveries (i.e. fumigation testing).

- Deliver an effective response to short term, unplanned capacity issues which minimise any resulting disruption to the inbound flow of stock.

- Adhere to standards and regulations for booking deliveries and effectively prioritise workflow to ensure that the needs of the business and the customer are met.

Essential Experience/Qualifications required

- Experience in using Google applications

- Stakeholder Management - Ability to form positive working relationships and work with various Stakeholders, internal and external.

- Communication- Ability to communicate in meaningful language, both written and verbal.

- Organisational skills- Ability to plan and prioritise own work.

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

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