Technical Analyst

As a Technical Analyst, you will play a key role in driving value for the John Lewis Partnership through technical expertise and strong data management practices. You will use specialist data knowledge and analytical techniques to identify, investigate, and fix issues and governance problem statements, translating requirements and collaborating with others to deliver technical solutions.

You will have extensive experience in the Tableau platform and its underlying architecture. Whilst this role is in Data Visualisation, you may be rotated to another platform or data team.

In this role, you will build trusted relationships across teams and stakeholders, adapting your analytical skills to support our overall data platforms strategy.

This role is known internally as Data Management Analyst.

In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

• Expected salary - Salary up to £60,000 depending on experience.
• Contract type - Permanent contract.
• Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. At present, the team aims for 1 day per week in the office to connect.
• Location - London Pimlico

Key responsibilities

• Manage end-to-end quality processes, define and report on data quality metrics, and identify patterns and trends to improve data accuracy.
• Analyse and document business requirements, represent the Data Management profession on key projects, and provide data-led insights to support leadership decisions.
• Map out user journeys, identifying pain points and translating these into potential requirements
• Manage 3rd party data service supplier relationships and communicate complex data insights clearly to key stakeholders across the Partnership.
• Actively engage in continuous professional development and, where applicable, support and guide other team members

Essential skills/experience you’ll need

• Strong data and/or business analysis skills
• Proven experience working with databases, large data sets, and commercial data processes
• Excellent written and verbal communication skills with the ability to simplify complex information.
• Strong organisational and stakeholder management abilities

Desirable skills/experience you may have

• Knowledge of multiple programming languages including Python, SQL, R
• Governance and process development experience
• Experience of data quality measurement and management
• People and/or assignment management experience
• Retail industry experience
• Knowledge of continuous improvement methodologies
• Experience with Snowflake

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We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

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