Catering Team Leader

About the role

As a Catering Assistant Team Leader, you'll help oversee the running of the catering operation within the site you work and support a team of Catering Assistants.

You'll work alongside the catering management team to deliver an exceptional dining experience for all those using the facility and help create a culture of development and inclusion for the rest of the catering team.

If you join us from 5th October 2025, in addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.00 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.00 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

As a Catering Assistant Team Leader, you'll help oversee the running of the catering operation within the site you work and support a team of Catering Assistants. 

You'll work alongside the catering management team to deliver an exceptional dining experience for all those using the facility and help create a culture of development and inclusion for the rest of the catering team.

At a Glance

Working Pattern: 37.5 hours per week  11:30-19:30  2 weekends to be worked based on a 4 week rota

Contract Type: Permanent

Location: Fenny Lock

Salary: The annual salary rate for this role is £26,200

Essential skills you’ll need

● Operational experience in Dining Room facilities and the Hospitality industry

● Stakeholder management or senior influencing skills

Desirable skills you could bring

● Food Safety Level 2 and 3

What will you do

• Ensure food safety requirements are maintained.

• Full Site & Department Induction training from day 1

• As online training Food Safety Level 2 within 3 months & Food safety level 3 straight after both of these will be mandatory once in role

• To delegate tasks to the Catering Assistants

• To help & support the Catering Assistant: you will need to have a good knowledge of all the tasks that are completed-Day to Day facilitate training for our Catering Assistant

• To induct new starters

• You will learn and use our Food Monitoring System

• Create Weekly rota following Partners work schedules & Holiday approvals and planning

• Ordering: online food ordering / uniform ordering

• Update department online invoicing & sales details 

• Support Team Managers with interviews

• Full training on Department programs to be provided 

• Ensure the vending operation delivers outstanding service to meet Partners needs.

• Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order

• Look after the stock inventory across the campuses with minimal supervision

• Attend each vending machine in line with the service requirements, ensure it is clean and fully stocked with accurate pricing to provide a great service.

Job Requirements

Apply the John Lewis food safety policies and procedures which include all legislation applicable to the Catering operation
Ability to oversee the opening, closing and daily running of the operation
Prepare  food to a high standard

Benefits of the Partnership and the role 

We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include:

💚Full uniform supplied including safety shoes
💚Free Meals on Duty depending on hours worked
💚Free parking on site.
💚Once you’ve been with us for three months, you’ll get Partnership discount in store and online. That’s 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.
💚Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena
💚Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay
💚Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

And much more! Find out more about our benefits here: https://www.jlpjobs.com/about/benefits/

 
Important Information - Application and Interview Process 

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").
Once you've submitted an application the next steps of the process, if successful, will include a one to one interview
You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.
We occasionally close vacancies early in the event we receive a high volume of applications, therefore, we recommend you apply early.

For internal use only:

#LI-JLPGR = John Lewis Partnership

The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.  

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

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