Catering Assistant Jobs

Do you have a passion for food, flavour and love to deliver a fantastic customer experience? Then you’ll be right at home in one of our Catering Assistant roles. Providing superb quality food and putting a smile on customer’s faces, you’ll help us to deliver a first-class service at our Place To Eat restaurants, Waitrose Cafés or even our own Partner (employee) dining rooms. As a Partner at the UK’s largest employee-owned business, you’ll receive a range of benefits including discounts in John Lewis and Waitrose, the chance to extend your annual leave entitlement each year, working family support and much more

Role overview

About our catering assistant jobs

As a Catering Assistant, you’ll help to prepare delicious and ethically sourced food in our Place To Eat restaurants and Waitrose Cafés. Plus, you’ll be tasked with building a rapport with customers as they stop to relax and refuel.

Some of our catering teams are also based back of house in our Partner (employee) dining rooms, where your colleagues will stop to eat and socialise. No matter where you work, you’ll be committed to providing outstanding customer service for those dining with us.

We’re looking for people with a passion for food and the ability to communicate well to customers and colleagues.

Partner Benefits


We have many benefits that can help you financially. Not only do Partner receive generous discounts in both John Lewis and Waitrose, we also have teamed up with many organisations across the country to offer discounts (such as restaurants and travel companies). Based on the performance of the Partnership, you could also be rewarded with a Partnership bonus, paid annually.

Family Support

We understand just how important it is to have the best support in place for you and your family. That’s why we have a range of benefits to do just that. Including our market leading Equal Parenthood Leave available to every Partner, regardless of how they’ve become a parent.

Time Away

Who doesn’t enjoy time away from work? Our time away benefits are here to be enjoyed. Exclusive hotels just for Partners, ticket subsidies, sport clubs and societies and the opportunity to buy an extra weeks holiday every year! What’s not to love?

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Health & Wellness

We’re invested in the financial, physical, mental and social wellbeing of all our Partners. Changes in society and the workplace are putting new pressures on workers, and we’re more committed than ever in supporting Partners and helping them fulfil their potential whilst. making sure they are happy, not just in work, but outside of work too.

Flexible Working

The Partnership supports flexible working, such as when, where and how you work. Working flexibly may mean different things to help with your own work-life balance. For example, it might mean flexible or compressed hours, job sharing or shorter hour contracts. You’ll have the opportunity to discuss this further with the hiring manager during your interview.

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The Partnership has a Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not.

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How to apply

Application process

Applying for a new job can feel daunting, but it doesn’t have to be. Take a look at our helpful guide to understand what to expect in your application journey and the support we can offer you throughout.