Two people in hi-vis jackets smiling as they stack a van with grocery deliveries

Our store, to the customers' door

Waitrose.com is delivering over 1.5million Waitrose products and items nationwide, through our state-of-the-art Customer Fulfilment Centre (CFC) in South Coulsdon.

When you join our CFC, you’ll be helping to deliver this exceptional customer service that we’re renowned for in-store, online and into our customers’ homes. You’ll also help us to meet the strong and ongoing demand for Waitrose & Partners products and value throughout London.

We make everyday food shopping at Waitrose feel extraordinary, regardless of whether the customers shop in-store or online. We are the link between the food in our shops and the moments with food unfolding in homes across our country. It’s what makes Waitrose and our service different.

There are no Customer Fulfilment Centre Jobs at the moment

Why not take a look at the roles we currently have available, or join our Talent community?

Key responsibilities

Bringing the jobs to life
Want to join our fast-paced Customer Fulfilment Centre (CFC) team? Whether you prefer working behind the scenes or hitting the open road, we have a variety of opportunities for you!

    Warehouse Assistant:

  • Handle goods with care and efficiency
  • Contribute to a smooth and organised warehouse operation
  • Learn and grow within the John Lewis Partnership
    Customer Delivery Driver:

  • Be a brand ambassador, delivering exceptional service to our customers
  • Enjoy a front-line role with customer interaction
  • Follow a clear career path with opportunities to progress to senior driving roles like Driving Assessor or Transport Manager

We offer flexible working, competitive pay, and all the benefits of being a John Lewis Partner. Come join our CFC team!

REACH YOUR POTENTIAL

We’re passionate about helping our Partners grow and develop. We see the Partnership as a climbing frame of opportunities, where you can learn new skills and explore different career paths. Whether you want to excel in your current role or take on new challenges, we offer the support and resources you need to reach your full potential.

Benefits for you

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