About the role

Are you experienced in price comparison and financial services?

Join the John Lewis Financial Services team as a Price Comparison Manager, where your role is to maximise the contribution from the Price Comparison Websites. You'll be an expert at delivering initiatives that maximise sales volumes whilst managing the cost of our CPAs to enable us to be as competitive as possible.

Working alongside the Senior Price Comparison Manager and Senior Price Comparison Executive, you’ll build commercial relationships and manage the performance of all our insurance products, with your duties including commercial negotiations, contractual requirements, issue management and sales and conversion optimisation.

You will need to build strong and highly effective relationships with the price comparison websites and you will have a strong understanding of all products sold through aggregators.

You will also work collaboratively with the commercial, operational and digital teams to ensure the products most effectively are presented and have the best possible UX/conversion to deliver the agreed targets.

Additionally, you will conduct regular mappings reviews, produce price comparison performance reporting & insights, ensure sales files are provided in an accurate and timely manner and deliver external audits from end to end.
You will support the business with any new insurance products and work with our credit and banking teams where required.

Expected salary - £60,000-£65,000

Contract type - This position is a Permanent contract.

Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The team aims for around 1 day a week in the office to connect and on a more ad-hoc basis to attend key meetings.
 

Key responsibilities

• Manage compliant price comparison website sales and deliver the commercial objectives.
• Own the contractual relationships for all comparison websites, negotiating and agreeing commercial terms with all parties.
• Identify and champion opportunities to optimise sales performance through the channel.
• Work alongside price comparison website managers, as well as Commercial, Operational and Digital teams.
• Assist in planning, analysing and recommending product developments to maximise value and volume from the channel.
• Leverage insight and internal and external networks to keep abreast of key customer requirements, market conditions and trends, including technological advancements.
• Responsible for compliance with John Lewis policies & procedures within the legal and regulatory framework 

Essential skills/experience you’ll need

• Significant experience of working or for price comparison websites

• Strong data manipulation and analytical skills

• Relationship management experience

• Negotiations skills

• Project Management skills

• Customer journey knowledge to ensure that our conversion exceeds market average across all product lines 

Desirable skills/experience you may have

• Previous work experience within a matrix organisation

• Understanding of financial services regulatory environment

• Experience working with Optimisation (CRO) programmes to drive continuous journey improvement and personalisation
   

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The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.  

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.   

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. 

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. 

As Partners, we make all the difference. And, we all own it.  

Important points to note:  

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.  

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.  

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. 

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