Windows Estimator

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance 

We are looking for  Partners to join the Home Service Family as Windows Estimators in the Newcastle.

Salary: £24,400 - £34,500

Contract type - Permanent and Temporary

About the Role

As a Regional Windows Estimator you will be taking measurements in the customer's home, providing quotes to our customers. After providing your quote, you will use your exceptional selling & service skills to convert the quote into a sale. You will focus on engaging, inspiring and delighting our Customers in delivering a market leading customer experience. This is a fully mobile role where you will be driving between our John Lewis branches, Service Buildings in your region and our customer homes. You be provided with a Partnership van

Some of your key responsibilities include:

• To deliver customer satisfaction by providing accurate measurements and estimates

• Resolve customer queries or complaints at the first point of contact

• To be a brand ambassador by delivering a warm and friendly customer experience that is unrivalled in the marketplace

Essentials skills you’ll need

• Full clean driving licence

• Customer facing and selling skills

• PC skills & smart phone 

Benefits of the Partnership and the role

• 💻  - Hybrid Working. 

• 🏖️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is prorated for part time hours).

• ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

• 🐷 - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

• 🤑 - You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

• 🚴 -  Simple cycle to work support scheme

• 🏰 - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

• 🌱 -  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - ttps://www.jlpjobs.com/about/benefits/ 

Next Steps 

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

Internal Partners only please see the full job outline here: https://rb.gy/3hmy5

For internal use only:

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