Team Manager, Nights

Job Type Customer Service
Location London - Barbican
Partnership Level 8
Closing Date 11/08/2022
Vacancy Type Permanent
Salary £28,900.00 - £43,400.00
Salary Frequency Annual
Hours of Work Full Time, 37.5 Hours, to include hours between 20:00 and 08:00. As well as weekend working.

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Description

Please note this role will receive night shift premium pay, this will be 33% of the base rate.

Duties and Responsibilities:
As a Team Manager you'll be responsible for influencing, motivating and guiding a team whilst driving the shop forward. You will contribute to the overall performance of our unique brand through exceptional shop keeping and line management skills.

You'll be a proactive role model for delivering superb customer service, overseeing the shop floor, to ensure our customers get the best experience. At times you'll manage the entire day to day operation to optimise sales, profitability, customer satisfaction and minimising wastage. Equally you'll promote a culture of continuous learning and delivering an outstanding Partner experience by unlocking their full potential.

Job Requirements:
You'll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation. You'll take responsibility for the operational activity.

Required essential experience skills and qualifications:
- Experience of supervising a team in a fast-moving, customer focused environment

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
-This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

Duties and Responsibilities

Do you enjoy leading and developing a team?
Can you drive a culture of high standards and excellent service? Then our Waitrose Team Manager role might be the one for you.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/

Attachment: Team Manager job outline.pdf 

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