Team Manager

Job Type Customer Service
Location Dorchester
Partnership Level 8
Closing Date 05/12/2021
Vacancy Type Permanent
Salary £23,285.00 - £35,000.00
Salary Frequency Annual
Hours of Work Full Time, 37.5 Hours, to include early starts, late finishes, evenings and weekends.

Description

Duties and Responsibilities:
As a Team Manager you'll be responsible for influencing, motivating and guiding a team whilst driving the shop forward. You will contribute to the overall performance of our unique brand through exceptional shop keeping and line management skills.

You'll be a proactive role model for delivering superb customer service, overseeing the shop floor, to ensure our customers get the best experience. At times you'll manage the entire day to day operation to optimise sales, profitability, customer satisfaction and minimising wastage. Equally you'll promote a culture of continuous learning and delivering an outstanding Partner experience by unlocking their full potential.

Job Requirements:
You'll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation. You'll take responsibility for the operational activity.

Required essential experience skills and qualifications:
- Experience of supervising a team in a fast-moving, customer focused environment

Additional Information:
We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:
-This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.

Duties and Responsibilities

Do you enjoy leading and developing a team?
Can you drive a culture of high standards and excellent service? Then our Waitrose Team Manager role might be the one for you.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/ We have a number of different ways to work flexibly so, at your interview, feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Attachment: Team Manager job outline.pdf 

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