Team Leader, Front of House

Job Type Customer Service
Location Cookham - Odney Club
Partnership Level 9
Closing Date 30/04/2021
Vacancy Type Permanent
Salary £20,600.00 - £25,500.00
Salary Frequency Annual
Hours of Work 37.5

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Pay rates are negotiable dependent on relevant skills and experience.

Description

What's the role about?

You will organise,supervise and work within the hotel’s Food, Beverage and Event operation. Maintain and deliver the required exemplary standard of food and beverage service, hygiene and food safety across all areas of the hotel’s F and B operation to deliver a first-rate guest experience. To be available evenings and weekends. Live in available

What you'll be doing:

You'll supervise and motivate a diverse team of front of house Food and Beverage Partners in delivering a consistently high level of service and standards that exceed visit Britain 3*+ standards. You will need to be comfortable operating in a busy environment and creates a spirit of mutual respect, value, empowerment and trust amongst their team.

What you'll need:

Relevant and proven experience in supervision of Food/Beverage service and Event operation of mid-scale Hotel at least atVisitBritain 3* standard or equivalent. Self-motivated/ Industrious.Competent in IT systems and able to use standard software.Excellent communication skills, both written and verbal and meticulous attention to detail.

What else can you bring? Certificate in Food and Beverage Service

Level 2 Food Hygiene

First Aid atWork

Duties and Responsibilities

The Odney Hotel. Our Place by the River. Our beautiful John Lewis and Partners hotel, set in 130 acres by the River Thames in Cookham, Berkshire offers both character and charm.
We have full and part-time Team Leader positions available, over 2 sites.
Rotas will include evenings and weekends.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here - https://www.jlpjobs.com/about/diversityandinclusion/

Attachment: L9 FOH Team Leader.pdf 

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