Systems Development Manager Manual NDCs

Job Type IT
Location Milton Keynes - Magna Park 3
Partnership Level 7
Closing Date 21/10/2021
Vacancy Type Permanent
Salary £39,400.00 - £55,000.00
Salary Frequency Annual
Hours of Work 8am to 5pm mon to Fri with some out of hours support


What you’ll be doing: 

  • Managing the technical configuration of the sites Warehouse Management Systems to maximize productivity and service levels

  • Ensuring that the WMS interfaces efficiently with other Supply chain systems

  • Ensuring all IT systems within the NDCS are contributing to improving the sites KPIs in Cost, Productivity and Accuracy

  • Developing members of the team by expanding their knowledge of Dispatcher 

  • Guiding and supporting the team to carry out analysis and investigation to find possible cause to incidents and escalate as required

  • Providing regular reporting to senior management detailing the progress of systems project and a review if any Major IT incidents

  • Developing close working relationships with Central IT functions to raise awareness of the NDC business plan and creating opportunities to help its delivery

  • Applying a Continuous Improvement Method to the work of the team and contribute to any site lead Continuous Improvement events

  • Establishing a process to review and optimise Systems through effective and regular communication with key stakeholders. 

  • Challenging existing processes and practices and implementing initiatives to drive continuous improvement

  • Holding an overview of Partner concerns and issues resulting from change projects to ensure effective outcomes

What you’ll need: 

  • Stakeholder Management

  • Blue Yonder (JDA) Dispatcher engineering level experience

  • Finance & Budgets

  • WMS configuration

  • Influencing skills

  • Warehousing and Logistics environments.

  • MS Excel/Access

  • iReports Or Jaspersoft Studio

  • Clean driving License

What else you may bring: 

  • Work Force Labour Management systems

  • Pick By Voice Systems

  • Microsoft Office

  • Google Mail & Apps

  • TCP/IP networking

  • Desktop support

  • Continuous Improvement

  • ITIL  Foundation

  • ITIL Practitioner

  • Educated to A-level or equivalent

Additional Information

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.

Please consider the following when making your application:

  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

  • Print off the job description now if you require it

  • Ensure you have an up-to-date CV 

Duties and Responsibilities

To lead development change to the Warehouse Management System (Blue Yonder/JDA Dispatcher) . To take change from concept to deployment, explore new enhancements, define and document potential gains and contribute to building a business case for enhancements. You will be responsible for developing the optimal operational performance of the WMS which includes configuration of existing instances and new instances when required. The development of and testing of new processes and operational reports.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here -

Attachment: Lvl 7 Systems Development Manager.docx 


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