Supermarket Assistant, Butcher Apprenticeship

Job Type Customer Service
Location Henley-on-Thames
Partnership Level 10
Closing Date 08/08/2022
Vacancy Type Permanent
Salary £9.90 - £11.48
Salary Frequency Hourly
Hours of Work Various hours of full time work (37.5 hours per week) across seven days to include early starts, late finishes, evenings and weekends.


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


The purpose of this role is to attract an individual who is passionate about becoming a fishmonger or butcher. Upon joining the Partnership you will start as a supermarket assistant and be placed on an apprenticeship scheme to become a fully qualified fishmonger or butcher.

After successful completion of the scheme, you will receive an NVQ level 2 qualification and to recognise the skills and knowledge attained as an Apprentice, Partners will have the ability to be moved to a specialist rate of pay if you are performing to the required expectations, where you are increasing sales, managing wastage and improving your branch’s Have Your Say scores.

The role of a Supermarket Assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures. Partners may be expected to work in any area of the branch to support the wider team as required, and to maintain the necessary business dress and hygiene standards.

Waitrose & Partners is all about enriched experiences and that goes for our people – our Partners – as much as our customers. We want you to enjoy your work and share your passion for food with our customers. So we will train you, treat you respectfully and then reward you by giving you a share in the profits, for pulling it all together and being part of our success.

Upon completion of your apprenticeship, you will be expected to:
- Maximise commercial results through selling, service and sharing knowledge with Partners to ensure customers are provided with the very best shopping experience, exceeding their expectations.
- Demonstrate energetic service and create a vibrant atmosphere for our customers to share your love of food and drink and explore our great products.

Desired Experience, Skills & Qualifications:
Experience in a customer facing selling or service environment.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
- Print off the job description now if you require it

Please be aware that there are eligibility criteria which must be met in order for you to be placed on the course. Please see below:

- You must have legal right to reside in the UK and have been a resident in the EU for 3 years.
- You must not be in full time education.
- You cannot hold a qualification at the same level or above in a similar subject to the apprenticeship you are applying for (e.g. NVQ L2 in Butchery).
- You cannot be on another government funded scheme or apprenticeship at the same time.

If you are unable to meet all of the criteria, please do not apply for this role as we will be unable to take your application any further.

Duties and Responsibilities

To deliver the best possible service and availability through excellent customer interaction and processes; demonstrating flexibility to meet the needs of the customer and the business.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site -

Attachment: Apprentice Job Outline.pdf 


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