Solution Architect - Grocery

Job Type IT
Location Bracknell Campus
Partnership Level 6
Closing Date 11/08/2022
Vacancy Type Permanent
Salary £55,800.00 - £90,000.00
Salary Frequency Annual
Hours of Work 35


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


Our site now has the capacity for over 250,000+ orders per week, up 300% since the start of the pandemic, and is a £1bn a year revenue stream.  Waitrose Digital consists of over 30 Agile Product teams working to drive new features and achieve business objectives. The IT Strategy & Architecture Team is responsible for directing these technology changes in enabling senior stakeholders to meet key business and technology challenges.

The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone. Working in Partnership for a happier world; our shared Purpose that guides us in everything we do and inspires three important principles; happier people, happier business, happier world. 

What’s the role about:

As a Solution Architect you will be focused on digital commerce, your role will include helping to shape the strategic direction of the digital channels as well as ensuring that there is robust integration with dependent systems and services such as: Content Management, Product Information, Customer Information, Order Management, Digital Marketing and Payment, and alignment with the other transformation programmes that the partnership is undertaking.


We are looking for a highly-experienced technologist with a deep understanding of digital commerce, who is capable of inspiring and empowering teams of engineers, delivery leads and product owners to deliver compelling customer propositions that maximise the potential of our great brand.


What you’ll be doing as a Solution Architect:

  • You will be responsible to help take Waitrose & Partners to the next level of digital and retail commerce capability, extending our leadership in omni-channel retailing

  • As a key member of the Selling Architecture team, you will be at the heart of establishing the Partnership's commerce technology strategy in the Waitrose & Partners brand and across all channels (physical and digital)

  • You will help to inform the thinking of senior stakeholders to meet key business and technology challenges. You’ll influence the product backlog and determine how the technology strategy will be achieved for our selling channels. 

  • You will understand the opportunities and challenges in creating a compelling omni-channel business, such that we can deliver a digital customer experience that properly complements our in-store proposition. 


What you’ll have:

  • Experience and understanding of multi-channel Digital Commerce and Architecture

  • Experience generating and pitching proposals to Senior IT and Business leadership

  • Experience of working with multiple agile teams at the same time, effectively governing the architecture outputs without becoming a roadblock for CI/CD

  • Ability to support product managers prioritising backlogs by providing tech options

  • Exceptional influencing skills, with the ability to advise and recommend with real credibility at all levels and manage complex stakeholder relationships, whilst being appreciative of current and emerging technologies

  • Exceptional written and oral communication and presentation skills, with the ability to communicate complex ideas in a focussed, simple and commercially relevant manner to a senior audience

  • Technical Competencies: You should have broad understanding of current techniques and tooling including: Domain driven design, Microservices, REST, GraphQL, Data Streaming, SQL & NoSQL DB’s, Containerisation and PaaS compute on GCP or AWS, Java/Kotlin, JS & React.


What else you could bring:

  • Business Domain knowledge & Commercial acumen

  • Experience working in a fast paced Retail environment

  • Your joy and passion for the benefits technology can bring.


Additional Information:

  • We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.




Duties and Responsibilities

Assessment potentially commences from w/c 15th August 2022

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site -


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