Senior UX Designer

Job Type E-commerce
Region London
Location Victoria
Preferred Hours Full Time
Partnership Level
07
Closing Date 4/2/2019
Vacancy Type
Permanent
Salary £40,100 - £58,100
Salary Frequency per annum
Hours of Work
35 hours per week
Monday to Friday

Duties & Responsibilities



We're looking for talented, senior UX Designers with Value Proposition Design experience.

Help shape the John Lewis & Partners of the future as we continue to buck the trend by improving the customer experience, and in turn, our market share.



THE LANDSCAPE OF RETAIL AS WE KNOW IT IS CHANGING

The high street and digital space of the future and how they overlap is drastically changing. Consumer shopping behaviours and expectations are evolving at pace that mirror socioeconomic, political and technical developments. Causing a significant impact, retailers have been put into sharp focus and have had to respond quickly.

AT JOHN LEWIS & PARTNERS, WE'RE AHEAD OF THE CURVE

Thanks to a long-game strategy of focusing on reinvention and differentiation, we're investing in strengthening our points of difference and delivering our renowned level of customer service. That's why John Lewis & Partners is often seen as a leading example of a retailer responding innovatively to these challenges:

In 2018, we've grown sales, customer numbers and market share, and substantially increased our overall customer experience ratings as measured by our Net Promoter Score.

Recently, we rebranded to reflect the important role that our Partners play. With nearly 40% of our sales delivered online, we're leading the high street in omni-channel shopping and powering change with the way we deliver exceptional experience shopping across all channels.

THIS IS WHERE YOU COME IN

We're committed to continuing to supercharge our strategy of change and want to invite you to come and join us. You'll be working alongside some of the best talent around in a working environment that is forward-thinking. We are investing passionately in scaling our abilities across the business, and particularly in our team, Product. The team itself is following a reimagined strategy whereby the focus is placed on end-to-end and surface to core design thinking.

WE'RE AFTER INCREDIBLY TALENTED UX DESIGNERS

If you're an experienced Senior UX Designer who can demonstrate expertise in shaping propositions, why not join us? This role requires a people-person who is comfortable being an influencer and master of ceremonies. It's all about guiding stakeholders through the process of creating new products and services our customers want whilst leveraging the experience and skills of a newly formed team.

WHAT'S IN IT FOR YOU

You'll be a part of our unique employee-owned partnership where we really care about our business. You'll feel the investment of pride and effort all around you. Along with a competitive salary and lots of cool benefits, you'll also reap the rewards of your hard work, as we make sure it is reinvested in our business for your benefit.

PERKS

Through being a Partner, you'll receive our incredibly competitive range of benefits, which includes:
- Partnership discount card with up to 25% discount (John Lewis and Waitrose)
- Access to our 5 privately-owned hotels and other destinations
- A competitive pension package
- Up to £250 towards a non-working related learning activity of your choice
- Up to £60 per year towards the cost of concert or theatre tickets
- Regular access to sample sales (items are only 10% of retail cost)
- Free access to many UK Heritage sites. Discounted tickets to a whole host of tourist destinations

Job Requirements


Read the attached UX Designer job description for role requirements and responsibilities.



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Job Description  

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