Senior UX Designer, Digital

Job Type E-commerce
Region South East England
Location Bracknell
Preferred Hours Full Time
Partnership Level
Closing Date 31/1/2020
Vacancy Type
Salary £44,200 - £62,500
Salary Frequency per annum
Hours of Work
Monday to Friday
35 hours per week
09:00 - 17:30

**Please upload your portfolio alongside your CV.**

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Duties & Responsibilities

As Partners in Digital at Waitrose & Partners, we all play a part in creating amazing products and services our customers love and to help deliver the profitable growth that sustains the Partnership for the future. Everyday in every way our Partners set about to engineer amazing in Digital.

What's the role about?

Firstly you are a skilled and experienced end-to-end UX Designer with a portfolio to prove it. You will have worked from discovery stage to finished product, with a clearly defined process for each stage in between. You have a great eye for detail, are confident in your UX expertise and are able to communicate clearly and translate ideas to stakeholders and team members alike. Importantly, you know when a sketch is sufficient and a high fidelity prototype is overkill. In fact, you have a canny grasp on 'working lean' - you can create just enough to validate your work and get you to the next stage, while never wasting time or effort. The result? You are relentlessly delivering actionable insight - fast.

Those are the basics covered. But this role offers so much more. You'll be a talented people-person who can work within cross-functional teams and demonstrate experience of both designing and delivering products that span multiple touchpoints, at pace and using Lean, Agile and user-centred design methodologies.

You can inspire and motivate and get a kick out of bringing stakeholders and colleagues together to co-create greatness - exploring and defining what will delight the customer and achieve commercial success in equal measure. In essence, you'll be a champion and ambassador for the customer experience for our digital and offline touchpoints across the entire business. And you'll be rewarded with knowing you've positively influenced the design of a compelling suite of customer-loving products.

Why do our Senior UX Designers love working in the Partnership?

"I love working in a fast-paced team with exciting technologies and highly passionate people."

"It's great to work with like-minded people who have fun and get really excited about innovating and working in Digital."

Job Requirements

What you'll be doing as a Senior UX Designer:

– Working Agile as part of an efficient and multi-disciplined delivery team
– Sketching, wireframing and prototyping to design seamless user flows and intuitive user interfaces for evaluation
– Exploring these ideas with a healthy test and learn approach using hypothesis-driven user validation from quick-and-dirty guerilla testing to dedicated, in-depth lab-testing with recruited participants
– Creating fully-annotated UX specifications to provide instruction and guidance to your team colleagues
– Capturing user stories in Jira tickets with clear goals, hypotheses and acceptance criteria to inform the work

Here's what it's like working in the Waitrose Digital Development team:

Required essential experience skills and qualifications

What you'll have:

– Related degree or equivalent in practical experience
– Excellent knowledge and experience in designing for responsive digital products
– AGILE scrum experience: working in sprints with backlogs and feature sets
– Solid experience of sketching, wireframing and prototyping to visualise your ideas - from 6-up sketching to high fidelity, interactive prototypes
– Fluency in industry software including Axure, Sketch, Adobe Creative Cloud and Jira
– Excellent communication, project management, and organisational skills
– Good experience in workshop planning and facilitation
– Strong advocate and good working knowledge of designing to Accessibility standards

Required desirable experience skills and qualifications

What else could you bring:

– Retail ecommerce experience 
– Experience working in productised teams in  matrixed organisations 
– Experience in setting vision and strategic roadmaps 
– Experience in designing for store-based digital products 
– Service design-orientated skills and expertise including knowledge and experience of frameworks and methodologies 

What's in it for you?

As a Partner, you'll receive our incredibly competitive range of benefits, which include:

- Partnership discount card with up to 25% off at John Lewis & Partners and up to 15% off at Waitrose & Partners
- Access to our 5 privately-owned hotels and other destinations
- A competitive pension package
- Up to £250 towards a non-working related learning activity of your choice
- Regular access to sample sales (items can be as little as 10% of the retail cost)
- Free access to many UK Heritage sites and discounted tickets to a whole host of tourist destinations
- Up to £60 per year towards the cost of concert or theatre tickets
- An amazing choice of subsidised social and sports clubs with an abundance of trips, holidays and activities to suit all tastes
- And much more! (Details available at

Please note the following:

- This role is subject to the following pre-employment screening: 2 year reference check
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- It is advisable to carefully consider your answers to each of the 3 questions that are asked as part of the last section in the application form. Tailoring your answers to highlight your relevance to the role in question may help you to secure an interview.

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