Senior Social Manager, Financial Services

Job Type Comms and Marketing
Location London - Victoria
Partnership Level 6
Vacancy Type Temporary
Salary £53,000.00 - £80,500.00
Salary Frequency Annual
Hours of Work 35


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Our Purpose

By joining the Partnership you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone.

It’s this shared purpose that drives us. Guides us. And we believe that by working together, in Partnership, we can help create a place with happier people, for a happier business and a happier world.

There has never been a better time to join the John Lewis social team as we enter an exciting period of growth - a team where culture is paramount to our performance with lots of fun along the way!

What will you be doing

This is an exciting 12 months FTC role, responsible for planning, influencing and executing the Financial Services social business strategy and campaign execution including the development of content, activating paid media and driving key metrics such as revenue, awareness and engagement. 

You’ll play an advisory role to our business using your experience and expertise in financial services to guide the development of our social presence, writing effective business cases to secure investment and working closely with the wider marketing function to align your strategy to overarching commercial objectives.

You will brief and consult with the paid media and audience team to ensure audience reach is effective, budget is maximised through reach, engagement, key ROI metrics and brand promotion. 

Working together to seek new ways to test and develop new initiatives that will realise improved performance now or in the future either through a social channel or paid social innovation. This will form a compelling strategy that creates an environment where John Lewis is visible to engaged audiences at the appropriate touchpoints and with clearly defined guidelines. 

What you'll have

  • Excellent paid social media experience across strategy, execution and analysis, ideally within a FS environment

  • Experience leading social strategies across major platforms eg Meta, YouTube, 

  • Significant budget management of +£1M annually

  • Multiple stakeholder management with strong experience presenting, reporting and influencing senior stakeholders

  • Insight, data and analytics - experience in reporting, social media analytics and listening


  • Wider paid media marketing experience (Programmatic display, PPC, SEO)

  • Experience leading, coaching and developing teams

  • Influencer management experience / knowledge

  • Online experience within retailMarketing/Business related degree or equivalent experience


 Additional Information

  • We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.



Duties and Responsibilities

Please visit - to know more about our Financial Services offerings

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site -


Latest Comms and Marketing opportunities

Senior Social Manager, Financial Services
  • London - Victoria,
  • £53000 - £80500
  • Closing Date: