Section Manager - Training

Description

What makes this role great? Ryan said

"Working as part of the training team gives me a great sense of satisfaction. I am empowered to be creative, find new opportunities and find different ways to develop the Partners across the campus. Working with stakeholders on site I am able to curate a range of training and development opportunities showing our commitment in development to our Partners, building confidence, growing capability and driving empowerment. "

What you’ll be doing:

• Ensuring Partners are trained to an appropriate level to enable them to carry out standard operating procedures and deliver operational processes effectively and consistently

• Ensuring all SOPs and training materials are reviewed and current

• Acting as a role model for continual learning and self-development for Magna Park Partners, promoting knowledge, confidence and competence in all aspects of the warehouse Partner role

• Working with Department Managers, The Planning Team, the technical development team and the support functions to create training material and update with new developments

• Reviewing, updating and delivering Partner & Agency Partner inductions on campus, as well as new and existing development opportunities for Partners & Agency 

• Acting as a gatekeeper for those completing external qualifications. Eg. apprentices

• Supporting the site in the successful delivery of its peak periods by coordinating and planning helping hands

• Inspiring and motivating others to maximise their potential, through effective coaching and feedback 

What you’ll need:

• Confident use of Google Suite (Including Mail, Sheets & Slides)

• Experience of working with a wide range of stakeholders

• Excellent communication skills, written and verbal

• A continuous improvement mindset

What else you may bring:

• Previous training experience

• Previous coaching experience

• People management experience

• Experience of working with a diverse team

• Experience in writing and delivering courses at various levels

Additional Information

The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.

Please consider the following when making your application for this role:

• The application form consists of a CV upload followed by an online test and application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications)

• We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

• Print off the job description now if you require it

• Ensure you have an up-to-date CV 

Working in Partnership for a happier world - our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Duties and Responsibilities

What’s the role about?

As Section Manager Training you will lead and motivate the Training team to provide a comprehensive training and development offer across the Magna Park campus. You will
contribute to the planning and delivery of the site's training and cross training requirements in a structured and auditable way.

You will support the Magna Park site vision as well as the principles and values of the Partnership through consistent and excellent delivery of a first class training and development offer that continues to evolve with the needs of the operation as well as the Partner, Agency Partner and 3rd party demographic & skill set.