Retail Safety Support and Implementation Manager

Job Type Risk and Compliance
Location London - Victoria
Partnership Level 6
Closing Date 30/01/2022
Vacancy Type Permanent
Salary £51,800.00 - £75,000.00
Salary Frequency Annual
Hours of Work 35


What will you be doing?

  • Act as a critical strategic Business Partner for safety to the John Lewis and Waitrose Retail Directors and their respective leadership teams and provide expert leadership of safety for a wide range of internal stakeholders.

  • Develop monthly safety performance reports for John Lewis and Waitrose Retail Directors and their respective leadership teams.

  • Manage the investigation into serious incidents and provision of subject matter expertise for emergencies.

  • Support the development and continuous improvement of the Partnership’s safety management system and the implementation of such into John Lewis and Waitrose Retail.

  • Support the development and delivery of key safety projects as part of the Partnership Safety Plan.

  • Provide directional support in the planning, measuring,reviewing and auditing of safety activities for both John Lewis and Waitrose Retail.

  • Work with the Health and Safety Lead to develop the annual Safety Audit Plan.

  • Accountable for the delivery of the plan and for the tracking and managing of actions following completed audits.

  • Interact with regulatory agencies including Primary Authority and Environmental Health.

  • Act in accordance with the Partnership’s purpose and democratic principles, constructively participating in co-ownership, and demonstrating to customers that it is a better way of doing business. 

  • Share your knowledge, experiences, ideas and opinion to improve the Partnership, speaking honestly and frequently.

  • Invest in your personal and professional development to achieve your potential, by doing more, doing better, or doing different. 

  • Continuously engage with and actively contribute to your Profession.

  • Take responsibility for actively engaging with change and create the conditions for all Partners to thrive, make their best contribution and achieve their potential.

  • Appreciate what different life experiences bring to the Partnership and the value this adds to unbiased and smarter decision making.

  • Set the tone, context and outcomes for the team with the voice of the customer at the heart.

  • Enable the conditions for Partner opinion to be heard and acted upon.

  • Engage and lead Partners in delivering and embedding change consistently and effectively.


If you would like a copy of the Job Outline please contact Lisa Prentice or Freddie Mann.




What you'll have 

  • NEBOSH National Diploma or equivalent

  • A minimum of working towards CMIOSH or equivalent.

  • Sound knowledge of safety legislation and ISO 45001

  • An innovative approach to problem solving, handling ever changing priorities, with good knowledge of continuous improvement and other business improvement techniques and methodologies


What else could you bring? 

  • Experienced safety manager who has managed a team of safety professionals.

  • Strong stakeholder management skills with ability to build effective working relationships

  • Results orientated and comfortable communicating at all levels of seniority within a large Organisation

  • Demonstrable record of driving significant change through an operation

  • Flexible, adaptable and able work work well under pressure in a dynamic production environment

Duties and Responsibilities

We have an exciting opportunity for an experienced Retail Safety Support and Implementation Manager to join us, managing a team of four Regional Safety Advisors. As a subject matter expert you will be a critical business partner to the John Lewis and Waitrose Retail Directors and their Leadership teams, providing expert advice and support across all areas of Safety, managing investigations into serious incidents and providing support in emergency situations. Your will focus on ensuring that Safety remains high on the agenda for both brands and that all leaders and Partners understand their responsibilities.

This role requires you to be on call (on a rota basis) in order to provide emergency safety response 24/7 for all JLP sites.

The role will require travel to all areas of the UK, as this is a National position.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - We have a number of different ways to work flexibly so, at your interview, feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Attachment: Retail Support & Implementation Manager (Security) Jan 2021 .pdf 


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