Retail Assistant- Christmas

Job Type Customer Service
Location Exeter
Partnership Level 10
Closing Date 08/10/2022
Vacancy Type Temporary
Hours of Work Various hours of full and part time work across seven days to include early starts, late finishes, evenings and weekends.


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

Pay Range £9.90 TO £11.48 Hourly, depending on relevant skills and experience.

John Lewis is a magical place to be at Christmas. As one of the following roles, you’ll be part of something really special, working as part of a diverse team where you are free to be yourself.

Sales Assistant: Your day will be varied, from delivering service with a smile at the till to helping customers with their online orders. You will be an ambassador for the John Lewis & Partners brand and you’ll delight in going above and beyond to exceed our customers expectations. 

You'll proactively engage with customers on the shop floor to help them find and fall in love with our beautiful products and unique services.

Stock Assistant: Your journey starts with stock arriving at the back door; we’ll rely on you to work with your team to unload the stock and ensure it’s in the right place at the right time for our customers. You’ll be responsible for ensuring the displays are well organised, beautifully presented and the information is accurate. 

Your role is much more than just stock on shelves, it’s a vital part of creating a truly inspirational customer experience in our stops. 

Cafe Assistant: You will be working in either our fast paced customer restaurants or staff canteen where you will be delivering the exciting John Lewis food offer with excellent service and serving our food to exceptional standards.

You’ll be involved in food production, stock management as well as selling duties, working both in the kitchen and the restaurant.

You will have the opportunity to select your preference of role at interview.

Partnership Perks

  • Free on-shift meals in the Partner Dining room (Oct-Dec only)

  • Full training will be provided which includes digital learning and on the job training to ensure you feel confident and supported in your new role

Desirable experience & skills

  • Experience in a selling or stock management role within a retail environment or in a hospitality role.


Additional Information

  • There may be some permanent roles available but most roles are temporary until early January 2023. 

  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.

  • Print off the job description now if you require it. 

  • Please include an up to date CV.


Duties and Responsibilities

Working in Partnership for a Happier World

We’re on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners have a part to play.

By joining the Partnership as a Retail Assistant this Christmas, you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone.

It’s this shared purpose that drives us and we believe that by working together, in Partnership, we can help create a place with happier people, for a happier business and a happier world

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site -


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