Regional Maintenance Controller

Job Type Maintenance & Facilities
Location Bracknell Campus
Partnership Level 9
Closing Date 24/07/2024
Vacancy Type Permanent
Salary £29,500.00 - £39,400.00 Annual
Salary Frequency Annual
Hours of Work 7am-7pm over 3 shifts.

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance:

Role: Regional Maintenance Controller

Position: Permanent 

Location: Bracknell 

Hours: 35 Hours Per Week: This is a Full Time position - Rota'd between 7am and 7pm (Some Saturday working will be required)

Salary: The salary range for this role is: £29,500.00 - 39,400.00, annual

Please note: This role is based in Bracknell, and will require a blend of office and home working, across shift patterns

What you’ll be doing:

  • Handling calls and taking responsibility for repairs and vehicle related issues from branches

  • Responsible for cost control, issuing order numbers and challenging repair costs from external suppliers

  • Controlling all repairs relating to maintenance, defect, accident repair, tyres, windscreens etc Directing repairs to the most appropriate supplier, maximising the use of in-house workshops

  • Monitoring the performance of all suppliers (including in-house workshops) to benchmark costs and service levels

  • Ensuring that the vehicle fleet adheres to the scheduled maintenance, MOT, service, safety inspection and refrigeration regime

  • Providing Branch support and education

What you’ll need:

  • Knowledge and understanding of basic vehicle maintenance

  • Previous experience in the Motor trade

  • Working knowledge of Microsoft Office (Word and Excel)

What else you may bring:

  • NVQ Level 3 or equivalent experience in vehicle maintenance

  • Full UK Driving Licence

  • Knowledge of FMS systems (Kerridge or R2C)

  • Knowledge and understanding of vehicle refrigeration

  • Understanding of accident damage repairs and reporting systems


We believe in rewarding our Partners for their time and energy. After all, they’re the ones that make the John Lewis Partnership special. Benefits include:

  • 💚Once you’ve been with us for three months, you’ll get Partnership discount in store and online. That’s 25% off in John Lewis & Partners (12% electrical products, some exclusions apply) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount.

  • 💚Discounted cinema tickets & VIP suites with discounted tickets at the O2 arena

  • 💚Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay

  • 💚Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

And much more! Find out more about our benefits here:

For internal use only: 


Duties and Responsibilities

What’s the role about?

To support the JLP commercial vehicle fleet by managing the repair, maintenance and spare vehicle provision in line with the Central Transport maintenance strategy. To ensure the efficient management of an in-house and 3rd party national repair network. To make decisions on the best and most cost effective route for repairs whilst ensuring SLA and operator’s licence adherence and compliance.

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -

Attachment: Regional-Maintenance-Controller-JO.docx

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