Receptionist F/T or P/T

Job Type Administration
Location Leckford - Leckford Estate
Partnership Level 10
Closing Date 23/06/2021
Vacancy Type Permanent
Salary £18,200.00 - £21,800.00
Salary Frequency Annual
Hours of Work 30 or 37.5 hours per week on a rota basis Mon-Sun, Shifts 0800-1700 or 1230-2000

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Pay rates are negotiable dependent on relevant skills and experience.

Description

Duties and Responsibilities:
Could you join our Receptionist team looking after bookings for our Hotel Lodges and Campsite?

To work as part of the hotel team to deliver a first rate guest experience through the focus on selling and the delivery of market leading customer service. To render a professional reception service to guests whilst maintaining the administrative functions in line with the hotel requirements.

Job Requirements:
If you join our friendly team you'll gain expert knowledge about the facilities we offer and you'll have the chance to be at the heart of our Hotel.

This role has lots of variety as it includes Hotel lodges and campsite reception duties. These include taking bookings from guests for hotel lodge stays, campsite and the huge range of activities we offer.

Required essential experience skills and qualifications:
You'll need to be versatile as you will be at the central point of information. You'll also need great numeracy and computer skills along with the desire to provide a great guest experience.

Additional Information:
We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.

Please consider the following when making your application:

  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
  • Print off the job description now if you require it.
  • Ensure you have an up-to-date CV.

Duties and Responsibilities

Our Receptionists greet our guests and provide a professional, yet friendly service, maintaining the accurate administration of bookings and records. They also deal promptly with any queries, to ensure our guests receive first class customer service.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here - https://www.jlpjobs.com/about/diversityandinclusion/

Attachment: Leckford Lodges Receptionist.pdf 

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