Profit Protection Area Manager 4A (Scotland and the Channel Islands)

Job Type Risk and Compliance
Location London - Mobile
Partnership Level 8
Closing Date 25/06/2021
Vacancy Type Permanent
Salary £31,800.00 - £43,600.00
Salary Frequency Annual
Hours of Work 35


What’s the role about?

This is an exciting opportunity to join our team as a Profit Protection Area Manager where you will be responsible for covering all physical security aspects across our range of Partnership sites including our shops, hotels and distribution centres. There are two key main areas to this role, mitigating the risk of malicious harm to Partners and our Customers and managing shrinkage performance within budget and risk appetite. A large part of the role involves engaging with stakeholders across the business to bring the Profit Protection strategy to life.

What will you be doing? 

As a Profit Protection Area Manager you will be:

  • Liaising with stakeholders of all different levels across the business to ensure they are actively managing their sites shrinkage performance

  • Responding to Partner Safety and Physical Risk, holding regular meetings with management to ensure this

  • Providing effective line management to your regions Loss Prevention Partners

  • Provide incident responses and full investigation reports on criminal activity

  • Be responsible for conducting crime investigations across your area and bringing these to conclusion (including potential disciplinary action and/or arrest in some cases)

What you’ll have: 

  • Knowledge of the Partnership’s People policies and processes, including disciplinary procedures and an understanding of employment legislation

  • Experience of working with stakeholders at all levels to collaboratively identify solutions and improvements

  • Experience of analysing data to use in problem solving and translating complex data into a simple communication

  • Access to own transport to enable attendance at all sites in the region 

What else can you bring

  • Knowledge of security related criminal law would be an advantage 

  • Retail experience, including Store Policy and Procedure

  • Experience of working within a profit protection environment, including supporting retail crime investigations 

  • Some experience in the detection of theft and fraud through data and observation of behaviour. 

  • Holds or has the capability to work towards a relevant Loss Prevention/Security/Risk/Audit/Investigator qualification e.g. LPC, CSMP,Wicklander Zulawski, etc

Please Note:

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early ​

As a business we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, examples of how our Partners already work flexibly include part-time, job share, home working and compressed hours.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here -

Attachment: Profit Protection Area Manager.pdf 


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