Merchandising Operations Specialist

Job Type Buying and Merchandising Product Supply
Location London - Victoria
Partnership Level 9
Closing Date 22/09/2021
Vacancy Type Permanent
Hours of Work 35


Start your Merchandising career journey with us and work with the most iconic brands across home, fashion and technology. As an entry-level position to the Merchandising team, you’ll be joining an extremely experienced team of Partners who will provide all the tools and support you need to succeed and excel. Giving you the experience and skills needed to develop and move your career forward, at a pace that suits you. 

As you settle into your new role you’ll be working across a wide range of product categories and the management of over £250,000 of stock a week. It’s a fast-paced environment with seasonal ebbs and flows and you’ll have the opportunity to work with many different product categories, all of which help you to gain the broadest experience possible.

What will you be doing?

As a Merchandising Operations Specialists you’ll be controlling stock levels, allocations and replenishment in order to maximise availability of products in our stores and online, helping drive sales and ultimately, bottom line profit. To achieve this you’ll need to build strong working relationships with internal departments and external suppliers. 

As a Partner, you’ll have an active say in the way we operate, performing daily analysis around key operational areas (including stock flow and supplier availability) and proposing actions to support Trading activity. 

Where will I be based? 

Based at the John Lewis Head office in London, Victoria. This role does involve both home working and times when you’ll be required to work in the office. If you are offered one of our roles you’ll be able to discuss with your new People Manager how this will work for you on an individual basis. 

What skills do you need to demonstrate?  

  • An affinity with numbers and a passion for trading 

  • Accuracy and good attention to detail 

  • Ability to prioritise effectively and work well under pressure 

  • Enjoy working with a variety of people across the business 

  • Strong commercial awareness about John Lewis Partnership and the wider retail industry 

  • Strong excel skills, and awareness of merchandising systems would be an advantage

Some of the many benefits of joining the Partnership

After completion of you Earning Membership period you’ll be entitled to;

20% Discount at Waitrose & Partners on majority of goods

25% Discount at John Lewis & Partners on majority of goods

12% Discount at john Lewis & Partners on electrical & white goods 

Defined contribution pension scheme and Life Assurance (4x annual salary)

22 days paid holiday per year, increasing to 25 after 5-years service. 

Discounted holidays at our exclusive Partnerships hotels

VIP suites with discounted tickets at the O2 arena

Generous discounts at numerous restaurants and bars

For more information on the benefits we offer our Partners, click here. 

Application Advice

It is advisable to carefully consider your answers to each of the 3 questions that are asked as part of the last section in the application form. Tailoring your answers to highlight your relevance to the role in question may help you to secure an interview.

The application form consists of a CV upload, an online test followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"). 

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.


We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here -


Latest opportunities

Engineering Lead
  • London - Victoria,
  • £65100 - £128000
  • Closing Date: 26/09/2021
Customer Delivery Installer Trainee
  • Leeds - Logic Park,
  • £24300 - £32000
  • Closing Date: 19/09/2021
7.5T C1 Driver Trainee
  • Theale,
  • £10.38 - £10.38
  • Closing Date: 19/09/2021