Merchandising Assistant

Job Type Buying and Merchandising Product Supply
Location London - Victoria
Partnership Level 9
Closing Date 27/08/2022
Vacancy Type Permanent
Hours of Work 35


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


About the role:

Start your Merchandising career journey with us and work with the most iconic brands across home, fashion and technology. As an entry-level position to the Merchandising team, you’ll be joining an extremely experienced team of Partners who will provide all the tools and support you need to succeed and excel. Giving you the experience and skills needed to develop and move your career forward, at a pace that suits you. 

As you settle into your new role you’ll be working across a wide range of product categories and the management of over £1,000,000s worth of stock a week. It’s a fast-paced environment with seasonal ebbs and flows and you’ll have the opportunity to work with many different product categories, all of which help you to gain the broadest experience possible.


Where will I be based? 

Based at the John Lewis Head office in London, Victoria. This role does offer a blended working approach, with currently a minimum expectation of 2 days per week working within our Head Office.   


What will you be doing? 

As a Partner, you’ll have an active say in the way we operate, performing daily analysis around key operational areas (including stock flow and supplier availability) and proposing actions to support Trading activity:  

  • Forecasting will be key. Maintaining and adjusting forecasts at a product level using insight and analysis

  • Raising & maintaining orders
    -Raise orders with suppliers based on product level forecasts
    -Moving orders to drive availability
    -Chase late or missing orders

  • Maximising availability and minimising out of stocks across all channels (branch and Online)

  • Allocating stock to branch & Online to support promotions, marketing campaigns and new season launches

  • Raising Rebates

  • Building stakeholder relationships (Merchandisers, Buyers, external suppliers, distribution)

  • Supporting Product Category Teams

  • Identifying opportunities to drive trade 

  • Running & creating reports, with the analysis of sales and stock levels

  • Monitoring & maintaining KPI’s

  • Using a wide range of systems

  • Please note, internally you will be known as Merchandising Operations Specialist 


What skills do you need to demonstrate?  

  • An affinity with numbers and mathematical skills, with an analytical mind

  • Advanced excel knowledge (using formulas)

  • Ability to prioritise effectively and work well under pressure 

  • Able to build strong relationships with a range of stakeholders, and within your own team

  • Strong commercial awareness about John Lewis Partnership and the wider retail industry 

  • Awareness of merchandising systems would be an advantage

  • Accuracy and good attention to detail 

  • Proactive and uses initiative 

  • Excellent work ethic and ability to multitask, and able to manage own workload

  • Enjoys learning new processes and systems, with Continuous improvement mindset - driving efficiencies


Some of the many benefits of joining the Partnership

After completion of you Earning Membership period you’ll be entitled to;

20% Discount at Waitrose & Partners on majority of goods

25% Discount at John Lewis & Partners on majority of goods

12% Discount at john Lewis & Partners on electrical & white goods 

Defined contribution pension scheme and Life Assurance (4x annual salary)

22 days paid holiday per year, increasing to 25 after 5-years service. 

Discounted holidays at our exclusive Partnerships hotels

VIP suites with discounted tickets at the O2 arena

Generous discounts at numerous restaurants and bars

For more information on the benefits we offer our Partners, click here. 


Application Advice

It is advisable to carefully consider your answers to each of the 3 questions that are asked as part of the last section in the application form. Tailoring your answers to highlight your relevance to the role in question may help you to secure an interview

The application form consists of a CV upload, an online test followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process") 

We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

Please note: Role internally is know as Merchandising Operations Specialist



Duties and Responsibilities

The Pay Range for this role is £23,500 - £30,400

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site -


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