Maintenance Assistant

Job Type Maintenance and Facilities
Location Ambleside - Ambleside Park
Partnership Level 10
Closing Date 03/08/2021
Vacancy Type Permanent
Salary £18,200.00 - £21,800.00
Salary Frequency Annual
Hours of Work ~3 days per week, but we are very flexible with regards to number of hours and when they are worked, some on call may be required


We are looking for a part-time partner to work the equivalent of 3 days per week, however both the number of hours and when the are worked are very flexible- though some on call may be required for urgent issues.

If you are looking for a hotel with something different and some history to work in, then Ambleside Park Hotel, our Place in the Lakes could be for you. This is a beautiful and unique John Lewis Partnership owned 24 bedroom hotel, on the banks of Lake Windermere in the Lake District. It offers both character and charm to our guests. 

What can you expect in this role?

Working in the hotel, you’ll be surrounded by a team of passionate and dedicated hospitality Partners to give our guests the best experience whether they are with us for the day or a longer stay. What is different about our guests though, is that they are Partners, their friends and family.  As co-owners in the business, you’ll see this difference in the way your teammates and you approach your job and carry out your responsibilities. 

You’ll handle routine maintenance activities throughout the hotel, acting as a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace. 

Typical tasks include: 

  • Performing routine maintenance tasks such as faulty window latches, changing light bulbs and decorating

  • Completing preventative maintenance programs such as fire alarm and smoke detector checks

  • Ensuring safety of driveways by coordinating salt sprinkling activities during snowy weather

  • Ensuring the hotel looks clean and maintained at all times

  • Ensuring that any potential hazards are taken care of

Please note there is a requirement to be on-call in this role.


What can we offer you?

The Partnership puts its Partners first in every area of the business. Working at Ambleside, you will get to work in a beautiful location with some of the best views and countryside around. You’ll be entitled to the great benefits that our Partners receive such as paid holiday, discount in our Waitrose & John Lewis shops and many other benefits designed to allow our Partners a great work / life balance.


What do you need?

Hospitality is an ever changing environment with a real focus on great customer service and providing an experience for our guests. This is achieved through each Partner being motivated, creative and great teamwork.

  • Proactive

  • A good knowledge of tools and equipment regarding buildings maintenance

  • Ability to work well in a team or on your own with minimal supervision

  • Able to work in a physical role with agility and dexterity

What else could you bring? 

  • Proven experience of the hospitality industry

  • Exceptional at handling maintenance issues in a proactive manner

  • Experience of working with trades and/or Technicians

Additional Information:

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Please review the advertised working hours and contract length to be certain that you can commit to these or we may not be able to progress your application.

As part of our application process you will be asked to complete a short online test, this is a questionnaire to find out if you are aligned to our unique way of working. Being a Partner is a unique experience, sharing the responsibility of ownership as well as its rewards. It will be a series of scenarios with multiple actions to take based on day-to-day activities of Partners to truly understand what it means to be a Partner and the difference of working in a co-owned business. They help us to understand how you’ll respond to a variety of challenges which you may encounter and assess your potential for the role. 

This is a mandatory part of the process and we are not able to consider your application without this step being done. 

Please consider the following when making your application:

  • We occasionally close vacancies early in the event we receive a high volume of applications. To avoid disappointment, we recommend you apply early.
  • Print off the job description now if you require it.
  • Ensure you have an up-to-date CV.

Duties and Responsibilities

Working within the hotel and grounds offering maintenance assistance to the hotel management team in handling routine maintenance activities throughout the hotel.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here -

Attachment: Ambleside Park Maintenance Assistant.pdf 


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