Duties and Responsibilities:If you've always fancied yourself as a detective, then this role could be for you. With an eye for detail you'll investigate trends and report on key themes, looking into wastage to protect our profit. You'll protect your fellow Partners patrolling the shop floor to deter potential theft and monitoring CCTV for signs of suspicious behaviour.
Job RequirementsAs part of the business protection team you'll use your excellent communication skills to educate Partners on risk management and report your findings with accuracy. You'll work on a rota basis, and may be responsible for opening and locking the shop, providing a 24/7 365 rota callout response.
You'll thrive on problem solving and have a passion for reducing wastage, whilst being a reassuring figure for customers and your fellow Partners.
Required experience, skills and qualifications:- Strong communication skills.- Attention to detail/accuracy.- Good customer service skills.
Desirable experience, skills and qualifications:- Previous experience in a loss prevention role.- Previous experience in a customer facing environment.
Additional Information:Due to being a key holder with call out responsibilities, as well as the potential need to detain or ban individuals committing criminal offences, this role requires applicants to be over the age of 18.
We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.
We request that candidates only apply for this position if you can fully commit to the advertised working hours and the full term of the contract, or we will be unable to proceed with your application.
Please consider the following when making your application:- This role is subject to the following pre-employment screening: 5 year reference check, Basic Disclosure & 5 year financial probity.- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.- Print off the job description now if you require it.- Ensure you have an up-to-date CV.
Loss Prevention Partners protect Partners, customers and secure assets through efficient effective risk management and effective communication within their designated shops. This includes loss or damage to stock, loss of cash, and non compliance to process.
We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here - https://www.jlpjobs.com/about/diversityandinclusion/