Lodges and Camping Housekeeping Assistant (Part Time)

Job Type Customer Service
Location Stockbridge - Leckford Estate
Partnership Level 10
Closing Date 12/12/2021
Vacancy Type Permanent
Salary £18,200.00 - £21,800.00
Salary Frequency Annual
Hours of Work 20 hours per week. Mondays and Friday 0900-1630 / Alternate weekends 0730-1400

Description

Within the beautiful Hampshire countryside sits the picturesque Leckford Estate. 4000 acres containing our Farm, Farmshop, Plant Nursery, award-winning Water Gardens and our holiday escapes; Leckford Abbas and Leckford Lodges & Camping.

At the Lodges & Camping, our guests can relax in one of our fully furnished Lodges, get the 'glamping' experience in our Safari Tents or take advantage of one of our Ready Pitched Tents. 

The Lodges & camping give our guests freedom, they can come and go as they please. They can take in the peaceful countryside, go out and visit local attractions or take full advantage of the facilities onsite which include; Children's Play Area's, Games Room, Bicycles, Tennis Court, Bowling Green, Putting Green.

Our guests can also take a visit to the onsite Apple Press Lodge restaurant for tasty food cooked fresh by our expert kitchen brigade.

What can you expect in this role?

Working at the site, you’ll be surrounded by a team of passionate and dedicated hospitality Partners to give our guests the best experience. What is different about our guests though, is that they are Partners, their friends and family.  As co-owners in the business, you’ll see this difference in the way your teammates and you approach your job and carry out your responsibilities. 

As a Lodges & Camping Assistant, you'll be working as part of a friendly team looking after our guests in the Bar, Restaurant & Housekeeping areas.

You’ll have the freedom to display your excellent customer service skills, exceed guest expectations and have a flair for creating a relaxed and friendly atmosphere, whether you’re serving tea on the decking or drinks in the bar. Our Catering Partners are crucial to delivering that memorable guest experience, whether that is working front of house or supporting the Kitchen operation.

A beautifully presented Lodge, Glamping tent or communal facilities can really enhance our guests' stay and you’ll take pleasure in preparing these to the very highest of standards. 

 

What can we offer you?

The Partnership puts it’s Partners first in every area of the business. You’ll be working in a beautiful location with some of the best views and countryside around. You’ll be entitled to the great benefits that our Partners receive such as paid holiday, discount in our Waitrose & John Lewis shops and many other benefits designed to allow our Partners a great work / life balance.

We will offer on the job training and investment in your skills, providing you with progression opportunities and an extra level of support and encouragement.

What do you need?

Hospitality is an ever changing environment with a real focus on great customer service and providing an experience for our guests. This is achieved through each Partner being motivated, creative and great teamwork.

  • Self-motivated/ Industrious

  • Proficient in IT/ EPOS systems and able to use standard software

  • Excellent communication skills, both written & verbal

  • Proven experience of the hospitality industry

  • Able to work to deadlines

  • Proactive

What else could you bring? 

  • Productivity mindset

  • Mental dexterity/ agility

  • Customer Service mindset

  • Be comfortable with heavy lifting for housekeeping tasks

Additional Information:

We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Please review the advertised working hours and contract length to be certain that you can commit to these or we may not be able to progress your application.

Please consider the following when making your application:

  • We occasionally close vacancies early in the event we receive a high volume of applications. To avoid disappointment, we recommend you apply early.
  • Print off the job description now if you require it.
  • Ensure you have an up-to-date CV.

Duties and Responsibilities

We are looking for a partner to join our housekeeping team working on a Monday & Friday and alternate weekends.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site - https://www.jlpjobs.com/about/diversityandinclusion/ We have a number of different ways to work flexibly so, at your interview, feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.

Attachment: Leckford Lodges General Assistant.pdf 

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