Insights Strategy & Development Manager

Job Type Comms & Marketing
Location London - Pimlico
Partnership Level 6
Closing Date 23/06/2024
Vacancy Type Permanent
Salary £53,000.00 - £85,000.00 Annual
Salary Frequency Annual
Hours of Work 35

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a glance:

  • Salary range - The Partnership salary for this role is set at £53,000 - £85,000 (dependant on experience) 

  • Contract type - This position is a Permanent contract

  • Working pattern/flexible working - We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The Proposition Strategy and Development team aim for around 1-2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this. 

  • Location - This role is based at our London Head Office campus. Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role. 

  • Please note, The normal place of work for this role is Victoria, London pending the relocation of the London office to Pimlico during the summer of 2024 after which the normal place of work will become Pimlico, London.

About the role:

At the John Lewis Partnership we have created a successful Insights and Media offering.  However, as the Retail Media industry is in growth, we are also looking to significantly grow our offering.  Creating Insight & Media propositions which create WIN-WIN-WIN outcomes: (i) more engaging experiences for Customers, (ii) growth for JLP, and (iii) growth for suppliers.

To deliver against this ambition, we need to accelerate our Retail Media maturity and planning capabilities by embedding more insight into how we create and deliver intelligent, impactful insight-led activation plans that help meet brand and trading objectives. The purpose of this role is to lead ownership for devising and delivering our strategy for Insight-led Media planning capability by understanding our current sources of Insight and develop a strategy and approach for how these should be best leveraged to support Media planning, and cascade and embed this with our Media Sales teams for both John Lewis and Waitrose. The role will also work closely with our Insight vendor partners to ensure that the full insight capability available is maximised to support our business aspiration.

Key responsibilities: 

  • Devise, lead and own strategy for Insight-led Media planning for the lines of business

  • Cascade and embed Insight-led Media planning Strategy and approach with Media Sales team

  • Create framework and templates for Media Sales teams to follow that they can utilise to support Media plan creation for lines of business

  • Deliver training on Insight-led Media planning approaches and role-model effective supplier engagement approach to Media Sales teams

  • Act as SME and single point of contact for Media Sales and cross-functional teams on the topic of Insight-led Media planning

  • Support insight generation and interpretation for strategic supplier top to tops and key annual planning meetings

  • Own the capability roadmap for evolving insight-led Media planning practice and work collaboratively across the business and third-party partners to ensure delivery of agreed milestones

Essential skills you’ll need: 

  • Significant experience in using data and insight to help build Media proposals for brands

  • Commercial experience working with brands

  • Relevant experience working in a brand and marketing team for a Supplier, Retailer or Agency

  • Experience working with complex projects and managing multiple Stakeholders

  • Evidence in strong written and verbal communication

  • Experience in insight and analytics/data analysis

Desirable skills you’ll have:

  • Further qualifications in marketing or business

Benefits of the Partnership and the role: 

  •  💻 - Hybrid Working. 

  • 🏖️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is pro-rated for part time hours).

  • ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

  • 🐷 - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

  • 🤑 - You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis & Partners (12% off electrical products, some exclusions apply) and 20% in Waitrose & Partners (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

  • 🚴 -  Simple cycle to work support scheme

  • 🏰 - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

  • 💗 - Health Care cover  

  • 🌱 -  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - 

Next Steps: 

  • The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

  • Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage virtual interview.

  • You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

  • Thanks for your patience in the meantime and for showing an interest in joining JLP. 

  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early ​

You can view a copy of the full job outline here (internal only)

For internal use only: 





At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here -

Attachment: PP-Insights-Strategy-Development-Manager-L6-EXTERNALS.pdf

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