Hospitality Assistant

Job Type Customer Service
Location Bracknell Campus
Partnership Level 10
Closing Date 24/04/2024
Vacancy Type Permanent
Salary £11.75 Hourly
Salary Frequency Hourly
Hours of Work 37.5

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We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

Our Purpose

Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

At a Glance

  • Contract Type: Permanent 

  • Hourly Rate: £11.75 per hour

  • Location - Bracknell

  • Monday - Friday: 7am - 3pm

About the role

As a Hospitality Assistant you’ll be working as a part of a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene. This is a customer facing role in which you’ll be part of the Catering sales and service team. 
To be successful, you'd need to be someone who openly demonstrates a passion for food and is motivated to deliver sales and cost targets.  

Some of your key responsibilities will include:

  • Provide a great level of service and consistently promote products to customers and deliver add on sales

  • Full compliance with Health and Safety Regulations

  • Carry out due diligence tasks and keep accurate due diligence checks and records

  • Look after the stock inventory across the campuses with minimal supervision

  • Ensure stock is stored in the correct manner and rotated to minimise food wastage

Essential skills you’ll need

  • Good basic IT skills as will need to operate tills, smart devices and vending machines

  • Hospitality experience or customer facing role

Benefits of the Partnership and the role: 

  • 🏖️ - Full - time working holiday entitlement 22 days holiday, plus public and bank holidays

  • ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

  • 🐷 - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

  • 🤑 - You’ll get Partnership discount in store and online once you complete Probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount

  • 🚴 -  Simple cycle to work support scheme

  • 🏰 - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

  • 🌱 -  Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/ 

Next Steps 

  • The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

  • Once you've submitted an application the next steps of the process, if successful, are likely to include a 1st stage interview

  • You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. 

  • Thanks for your patience in the meantime and for showing an interest in joining JLP. 

  • We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early ​

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At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here - https://www.jlpjobs.com/about/diversityandinclusion/

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