Hospitality Assistant

Job Type Customer Service
Location Bracknell Campus
Partnership Level 10
Closing Date 08/12/2022
Vacancy Type Permanent
Salary £21,000.00 - £23,285.00
Salary Frequency Annual
Hours of Work Part time hours


We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.


Working in Partnership for a happier world – our shared Purpose that guides us in everything we do and inspires 3 important principles; happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.

What’s the role about?


You will be working as a part of a busy catering and vending team delivering delicious meals for our Partners to enjoy whilst maintaining the highest possible standards in all aspects of catering.

This role involves working in the Partner Dining Room, serving on the counter and till providing excellent customer service to all Warehouse Partners. As part of the team you will also be working in the dish wash area, helping in food preparation, checking food temperatures and making sure the tables are kept clean & tidy all the time for the customers.


What you will do: 

  • Ensure that fresh food, snack and hot beverage vending machines are replenished and in a good working order

  • Ensure stock is stored in the correct manner and rotated to minimise food wastage

  • Ensure the requirements of the cold chain are delivered and Support the ordering and control of stock.

  • Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards

  • Monitor and reduce wastage through correct ordering and record keeping.

  • Full compliance with Health and Safety Regulations

  • Carry out due diligence tasks and keep accurate due diligence checks and records

  • Ensure food safety requirements are maintained.


What you'll have

  • Good basic IT skills as will need to operate tills, smart devices and vending machines

  • Hospitality experience or customer facing role experience

  • A positive attitude

  • High levels of cleanliness


What else could you bring?  

  • Food Safety Level 2 is desirable but not essential as training will be provided.


Additional Information

  • Interviews will take place Monday - Friday at 11:30 - 13:30 or 13:30 - 15:30.

  • We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible. The application process consists of an online assessment, CV upload, followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time



Duties and Responsibilities

We have an exciting opportunity to join the Hospitality & Food Service team as a Part time Hospitality Assistant in our Waitrose Head Office in Bracknell working in the Partner Dining Room and stocking the vending machines around our Bracknell campus. As a Partner you will enjoy our unique benefits package, including staff discount, meals on duty included in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

This is a permanent, part time role, working a 2 week rota. Please see below for details:

Week 1
Wednesday - 16:30 - 20:30
Thursday - 16:30 - 20:30
Friday - 16:30 - 20:30
Saturday - 07:30 - 15:00
Sunday - 22:30 - 02:30 (Night shift premium will be

Week 2
Wednesday - 16:30 - 20:30
Thursday - 16:30 - 20:30
Friday - 16:30 - 20:30
Sunday - 22:30 - 02:30

Pay £10.32 per hour

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership visit this site -


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