Head of eCommerce, Food & Grocery

Job Type E-commerce
Region South East England
Location Bracknell
Preferred Hours Full Time
Partnership Level
Closing Date 8/12/2019
Vacancy Type
Salary £105,000 - £158,000
Salary Frequency per annum
Hours of Work
Monday to Friday
35 hours per week
09:00 - 17:30

Please note this role will be based between both head office locations in Bracknell, Berkshire and Victoria, London.

As a business, we encourage flexible working. We have a number of different ways to work flexibly, so at your interview feel free to talk about what flexibility means to you.

Duties & Responsibilities

We are currently recruiting for a Head of eCommerce Food & Grocery to join the Trading leadership team.

In this role, you will lead an extensive change programme in 2020, increasing our customer base and tripling the size of our business.

You will:

- Hold responsibility for the current trading and future planning of Ecommerce (Grocery) - its sales, margins and profitability - by coordinating across the Profession's metrics such as traffic, device mix, conversion, promotions, delivery and availability.
- Use expert insight on Partnership's ambitions, target demographics and trading strategies balancing the requirements of Category Proposition Groups against the overall requirements of the digital channels to maximise financial returns.
- Be an expert in digital trading, working across multiple Professions, leveraging Online Product, Digital Marketing and other areas, to achieve outcomes that enhance customer experience, customer spend through digital platforms and reduce the cost to serve customers.
- Lead a team of eCommerce traders deployed across the business, including into Category Proposition Groups (CPGs).

Job Requirements

Some of the primary accountabilities of this role include:

- Set clear intent, direction and guardrails for the e-Commerce trading (Grocery) to achieve outcomes aligned to the Partnership strategy.
- Hold accountability for all elements of the category trading (Grocery) financial performance within the digital P&L.
- Coordinate the prioritisation of work coming from CPGs into other areas of the business, for example touchpoints, based on Partnership strategy and maximising financial returns.
- Through the knowledge and insight of deployed resource into CPGs, determine, develop and communicate the vision, strategy and objectives for each category on Partnership digital platforms, coordinating all digital ranging decisions, to create a cohesive enhanced customer experience across our Grocery businesses.

Please see attached job description for further information.

Required essential experience skills and qualifications

To be considered for this role, you must have the following experience/skills:

- Significant trading experience in the Retail industry, including Ecommerce
- Demonstrable track record of successfully leading large scale commercial trading teams in a retail environment
- Good understanding of underlying economics of Ecommerce trading and marketing dynamics
- Strong trading mentality, including digital, with a commercially focussed mind
- Demonstrable experience of influencing cross functional stakeholders up to board level
- Demonstrable track record of initiating and leading change and continuous improvement through progressive and well deployed methodologies
- Demonstrable experience of building strong external networks to maintain industry awareness and drive best practice internally
- Experience in leading a significant team. Proven track record of people management and development, retention and attraction of talent.

Required desirable experience skills and qualifications

As above.

Please note the following:
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early
- Please save/print a copy of the job description
- Ensure you have an up-to-date CV

For internal use only:
Please click here for the job description.  


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