Head of Branch, John Lewis Stratford

Job Type Customer Service
Location London - Stratford
Partnership Level 4
Closing Date 03/08/2021
Salary £110,000.00 - £163,000.00
Salary Frequency Annual
Hours of Work Various.

Description

 

What will I be doing? 

 

As Head of Branch, you will lead, inspire, and motivate a team of Partners to deliver the objectives set out in our retail operating plan. For this reason you'll need to be exemplary in people management, developing Partners to reach their full potential. You’ll also need to be results driven and have a passion for driving sales and profitability within your store, maximising every sales opportunity and ensuring our customers return to us again and again. 

 

 

Other responsibilities as Head of Branch

 

  • Work collaboratively with other Heads of Branches and Head Office Partners to identify areas for improvement. 

  • Be an ambassador for the John Lewis brand, building a relationship with your local community. 

  • Leading change initiatives as John Lewis looks to the future of retail, adapting to customers shopping needs. 

  • Overall accountability for the operation, including legalities and the health and safety of all Partners, customers and visitors.

  • Please view the full job outline for this role by clicking on the link at the bottom of this advert. 

 

 

Creating a culture of diversity and inclusion

 

We positively celebrate diversity and inclusion in the Partnership and we’re committed to becoming the UK’s most inclusive business, reflecting and connecting with the diverse communities that we serve. Having a diverse and inclusive culture throughout the business is vital for our future success and that’s why it will be a strong focus in your role, both with Partners and the local community.
 

 

Work/Life Balance
 

We understand the importance of having a healthy work/life balance. We therefore support agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs. 

Duties and Responsibilities

When you walk through the doors of one of our John Lewis shops, you'll know that there's something unique about working for the John Lewis Partnership. That unique proposition is our Partners.
As co-owners we all have a say in how our business operates and we all share in it’s success. Every Partner works towards the same goals, team work that continuously pushes us to do better. As a Head of one of our shops, you'll have the exciting challenge of ensuring that this is reflected on the shopfloor. Creating a special shopping experience for our customers, and a rewarding environment for Partners.

We positively celebrate Diversity & Inclusion in the John Lewis Partnership. Our aim is to become the UK’s most inclusive business - for our Partners and for our customers, reflecting and connecting with the diverse communities that we serve. We want people from all walks of life to feel valued for their individuality, thrive in our business and share a sense of belonging. To find out more about D&I in the John Lewis Partnership click here - https://www.jlpjobs.com/about/diversityandinclusion/

Attachment: Head of Branch_Branch Manager job outline (1).pdf 

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